Solutions Engineer

• Manage and Lead CE teams, conduct performance reviews, and handle internal or external escalations
• Spearhead initiatives to scale the Customer Engineering practice
• Be the architect for the customer’s end-to-end technical evaluation of BrowserStack
• Enable the team to lead pre-sales engineering activities including technical discovery, RFP responses, technical value proposition, architectural guidance, sales support, and ongoing customer relationships
• Lead comprehensive discovery sessions in the sales cycle, designing and conducting comprehensive solution demonstrations
• Devise innovative technical approaches/solutions to enable customers to succeed with BrowserStack
• Work with cross-functional product & engineering teams, learning & developing different technologies as per the customer needs
• Capture technical product requirements and feedback from customers and relay it to the product with relevant market insights

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