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National Account Manager, Small Format – Convenience and Regional Grocery
Brown-FormanManage strategic partnerships with key accounts for Brown-Forman's premium spirits portfolio. Drive collaboration, implementation of initiatives, and alignment with customer goals across national and regional levels.
About the role
Key responsibilities & impact- drive strategic partnerships with key accounts, align the premium portfolio (Spirits and Malt Portfolio) with customer goals, and lead innovative initiatives to fuel growth
- Lead Account Direction: Oversee account strategies nationally and regionally, ensuring effective communication, collaboration, and coordination across channel resources.
- Drive Planning: Lead the Joint Business Planning process and manage Brown-Forman Portfolio Pricing plans with buying teams.
- Align Strategies: Ensure Brown-Forman plans align with key customer goals, developing national customer plans and presentations to achieve objectives.
- Implement Initiatives: Develop and execute key customer initiatives at both national and regional levels.
- Engage Buyers: Conduct Regional Buyer meetings to communicate strategies and explore growth opportunities.
- Collaborate for Growth: Partner with Field & Execution teams to ensure tools, plans, and measurements are in place to drive category and brand growth.
- Position as Supplier of Choice: Identify tailored marketing initiatives that align with Brown-Forman’s brand strategies and customer profitability goals.
- Ensure Program Execution: Work with Regional Off-Premise Managers to execute and ensure compliance with national and regional customer programs.
- Review Performance: Conduct national customer performance reviews and manage account budgets, focusing resources on key opportunities.
- Turn Insights into Action: Analyze data with customer marketing managers and analysts to develop actionable strategies for presentations.
- Partner with Distributors: Collaborate with distributor teams to develop annual operating plans, business routines, and execution expectations, including pricing, programming, and new-item launches.
- Provide Key Updates: Deliver annual customer overviews for brand teams and monthly account updates to stakeholders, including Brown-Forman, distributors, and accounts.
- Communicate Pricing: Ensure clear communication of pricing expectations to customers and brands, fostering alignment and transparency.
Requirements
What you’ll need- Bachelor’s degree with 5-7 years of sales experience in the beverage or CPG industry, OR 13+ years of relevant experience in the beverage or CPG industry
- Exceptional interpersonal, oral, and written communication skills
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Proven ability to create, manage, and analyze financial and business data, including budgets.
- A team player who prioritizes the success of Brown-Forman as a whole, actively collaborates across channels, and keeps stakeholders informed
- Strong strategic and tactical skills with the ability to implement and adapt national programs at the field level.
- Demonstrated ability to develop and maintain effective relationships across teams and stakeholders.
- Positive attitude with a growth-oriented approach to business.
- Willingness and ability to travel up to 50% of the time, including some weekends.
- A valid driver’s license.
Benefits
Comp & perks- equitable pay structures for individual and company performance alongside a premium employee experience
- a range of premium benefits that reflect our company values and meet the needs of our diverse workforce
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencefinancial analysisbusiness data managementbudget managementstrategic planningtactical implementationcustomer initiative developmentperformance reviewdata analysispricing strategy
Soft Skills
interpersonal skillsoral communicationwritten communicationcollaborationrelationship managementstrategic thinkingadaptabilityteam playerpositive attitudegrowth-oriented approach
Certifications
Bachelor's degreevalid driver's license