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Technical Business Analyst
Brown & Brown InsuranceTechnical Business Analyst documenting business requirements and working with internal teams on software enhancements at Proctor Loan Protector delivering insurance products.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in identifying and documenting business requirements, creating technical documentation, and performing gap analysis. Proficient in application testing and quality assurance while effectively liaising between business users and technical staff.
Highest-signal resume keywords
Business Requirements DocumentationTechnical Documentation CreationSoftware Application TestingGap AnalysisProficiency in MS Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business RequirementsFunctional RequirementsGap AnalysisApplication TestingQuality Assurance
Soft Skills
ConfidentialityCommunication
Tools & Technologies
JiraTempoConfluenceSmartsheets
Industry Keywords
Technical DocumentationEnd User TrainingLiaison
About the role
Key responsibilities & impact- Identify and document business requirements for application features and enhancements.
- Create technical documentation, such as business requirements and functional requirements by working with technical staff, managers and end-users.
- Perform, analyze, and document gap analysis.
- Participate in the development of documentation for end users.
- Conduct and coordinate training as assigned.
- Assist with application program testing, and quality assurance as required.
- Act as a liaison between business users and the technical staff to write and assess new business requirements.
Requirements
What you’ll need- Bachelor’s degree in related field, or equivalent combination of education, training and on-the-job experience.
- 2-5 years of software application testing experience.
- 2-5 years of technical documentation creation experience.
- 1 – 3 years of experience in a similar position.
- Proficient with MS Office Suite.
- Ability to maintain a high level of confidentiality.
- Experience with Jira, Tempo, Confluence, and Smartsheets desired.
Benefits
Comp & perks- Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.