Property & Energy Claims Advocate

Brown & Brown Insurance

Claims Advocate providing property and energy claims advocacy at Brown & Brown’s Risk Solutions team. Assisting clients in reporting claims, managing cash flow, and delivering timely settlement solutions.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $150,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims management, client advocacy, and relationship building within the insurance sector. Proficient in developing service plans and providing guidance on coverage positions while maintaining compliance with industry standards.

Highest-signal resume keywords

Claims ManagementClient AdvocacyRisk ManagementInsurance ExperienceBroker License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ReportingSettlement NegotiationService Plan DevelopmentCash Flow ManagementCritical Thinking

Soft Skills

Interpersonal SkillsCustomer Service SkillsTeam CollaborationInitiativeGood Judgment

Tools & Technologies

Microsoft PowerPointMicrosoft WordMicrosoft ExcelData EntrySpreadsheet Applications

Certifications & Qualifications

State Broker License

Industry Keywords

InsuranceRisk SolutionsClaims HandlingEmergency ServicesRestoration Firms

About the role

Key responsibilities & impact

Assists clients in reporting claims to carriers, advise on managing emergency services and how to begin documenting the claim
Consider and advise client on any other resources such as restoration firms, engineering consultants or claim preparation services
Assist clients with managing cash flow by advocating for early advance payments and ongoing partial payments as desired by the client
Anticipate potential issues and communicate to the client and the adjustment team
Provide advice and guidance on carrier coverage positions
Advocate for client in response to any adverse coverage position
Manage client claims to bring about timely and fair settlement by appropriate follow up activities and settlement negotiations
Provide input to Risk Solutions placement team on client claims status as requested
Provide feedback to the placement team on any identified coverage issues or concerns
Develop Service Plans for claims handling based on client needs
Support and strengthen the Practice through individual contributions and suggestions, mentoring and coaching of junior team members
Provide assistance and support for new business development/RFPs
Develop and maintain relationships with clients, independent adjusters and vendors for the benefit of our clients
Keep current on marketplace changes
Attend required training sessions, courses, etc. to develop and maintain up-to-date skills and maintenance of your broker’s license
Maintain appropriate level of confidentiality of information processed
Follow all company policies and procedures
Other duties as assigned

Requirements

What you’ll need

Bachelor’s degree including but not limited to Business and/or Risk Management
8-10 years of related insurance experience
Must have or be able to obtain the appropriate state brokers licenses
Ability to establish work priorities and manage time effectively
Ability to use initiative and good judgment in accomplishing tasks with minimal errors
Critical thinking skills
Establish and maintain effective work relationships and to function in a team environment
Excellent interpersonal and customer service skills
Ability to lead/command client and/or market discussions
Good listening skills
Proficiency in use of personal computers, including data entry, word processing and spread sheet applications
Proficient with Microsoft PowerPoint, Word and Excel.

Benefits

Comp & perks

Excellent growth and advancement opportunities
Competitive pay based on experience
Discretionary time off
Generous benefits package: health, dental, vision, etc.
Employee Stock Program
Education Assistance Program – tuition reimbursement, student loan repayment assistance, etc.