Employee Benefits Consultant

Brown & Brown Insurance

Employee Benefits Consultant supporting administration and improvement of employee benefit programs for national accounts. Collaborating with clients and vendors to enhance employee experience.

Posted 7/21/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee benefits administration, project management, and client service, with a strong focus on compliance and vendor coordination. Proficient in analyzing benefit program data and improving operational processes while maintaining effective communication with stakeholders.

Highest-signal resume keywords

Employee Benefits AdministrationProject ManagementClient ServiceVendor CoordinationCompliance Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits Program AnalysisData ReviewProgram ManagementIssue ResolutionOperational Improvement

Soft Skills

Strong Communication SkillsAttention to DetailAbility to Manage Multiple PrioritiesConfidentiality ManagementCollaborative Work Style

Tools & Technologies

Microsoft WordMicrosoft PowerPointMicrosoft Excel

Industry Keywords

Group Benefit PlansVoluntary BenefitsHR OperationsEmployee Experience InitiativesService Delivery Monitoring

About the role

Key responsibilities & impact

Support a dedicated large national account client by partnering with the client’s benefits team, vendor partners, and the Strategic Non-Medical Solutions team.
Assist with the administration, analysis, communication, and continuous improvement of employee benefit programs.
Contribute to day-to-day program management, client service, compliance support, vendor coordination, reporting, and employee experience initiatives.
Build and maintain effective working relationships with client stakeholders, vendor partners, and internal team members.
Support day-to-day benefit program operations, including issue resolution, vendor follow-up, employee inquiries, reporting, and coordination of assigned deliverables.
Contribute to project management activities for assigned benefits programs, including tracking timelines, documenting action items, and helping ensure deliverables are completed timely and effectively.
Partner with senior consultants, client contacts, and vendor teams to support employee education and benefit program communications.
Review benefit program data, reports, eligibility files, enrollment information, claims information, or other program outputs to identify discrepancies and support remediation.
Participate in compliance-related activities by supporting documentation, audits, reporting requirements, and plan administration reviews.
Monitor vendor management activities by helping monitor service delivery, performance guarantees, customer service measures, and alignment with client expectations.
Contribute to process improvement efforts by identifying operational gaps and recommending practical solutions.

Requirements

What you’ll need

Bachelor’s degree in business, human resources, finance, or related field, or equivalent work experience required.
Minimum 3-5 years of experience in employee benefits, benefits administration, client service, project coordination, program management, HR operations, or a related role.
Working knowledge of group benefit plans, voluntary benefits, employee benefit administration, vendor coordination, or related HR/benefits processes.
Strong verbal and written communication skills, including the ability to interact professionally with client contacts, vendor partners, and internal team members.
Strong attention to detail and ability to review data, reports, and documentation for accuracy.
Demonstrated ability to manage multiple priorities, meet deadlines, and work both independently and collaboratively in a client-focused environment.
Demonstrated ability to maintain confidentiality and handle sensitive benefit-related information appropriately.
Proficiency in Microsoft applications required, including Word, PowerPoint and Excel.