Technical Assistant

Brown & Brown Insurance

Technical Assistant supporting insurance operations at Brown & Brown. Managing client accounts and processing requests with a strong focus on service standards and professional development.

Posted 7/21/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in client service management, including handling requests and maintaining service accounts. Possesses strong knowledge of agency automation tools and carrier rating systems to ensure accuracy in policy reviews and endorsements.

Highest-signal resume keywords

Client Service ManagementProficiency With DocuSignExperience With Applied EpicOffice ExperienceKnowledge Of Underwriting Philosophies

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Tools & Technologies

Agency AutomationCarrier Rating Systems

Industry Keywords

Commercial ManagementPolicy ReviewEndorsementsCancellationsData Compilation

About the role

Key responsibilities & impact

Develop a full working knowledge of procedures.
Handle client requests for information, endorsements, cancellations and other services as required.
Full responsibility for all LRP service accounts
Be proficient in available carrier rating systems where provided for Agency use.
Develop a good working knowledge of company underwriting philosophies and appetites.
Review policies, endorsements, audits and quotations prepared by our carriers for accuracy and completeness.
Assist in the compilation and preparation of data.
Keep Team Leader informed of any service problems.
Utilize agency automation with a high level of knowledge and proficiency.
Follow procedures as established by management.
Pursue a program of personal and professional development.
Other duties as assigned

Requirements

What you’ll need

Office Experience
Completion and or evidence of skills as outlined by Commercial Management
High School Degree
Proficiency with DocuSign
Experience with Applied Epic (preferred)

Benefits

Comp & perks

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.