Brown & Brown Insurance

Employee Benefits Account Executive

Brown & Brown Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Irvine • California • 🇺🇸 United States

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Salary

💰 $90,000 - $150,000 per year

Job Level

Mid-LevelSenior

About the role

  • Help customers understand insurance policies/coverages and determine their individual service needs.
  • Act as an advocate for customers on employee claim issues and carrier relations.
  • Answer customer and carrier questions through all means of communication such as through calls, personal meetings, seminars, etc.
  • Educate customers on compliance responsibilities for state and federal laws affecting health plans (ERISA, SPD, COBRA, State Continuation, Medicare, FMLA, HIPAA. Etc.)
  • Attend training sessions, courses, etc. to maintain up-to-date skills and licensing requirements.
  • Other duties or special projects may be assigned.
  • Always conduct the highest level of confidentiality.

Requirements

  • Bachelor’s Degree (BA/BS) with three (3) years of experience in the field of Employee Benefits Administration or high school graduate with a minimum of five (5) years of related experience, other combination of work and/or education will be considered.
  • Solid knowledge and understanding of group health and welfare benefit plan coverage, current legislation, rules, laws, and other regulations.
  • Familiarity with complex benefit issues serves as the key contact for customers to resolve them.
  • Proficiency in Microsoft Windows, Office 365, Word, and Excel
  • BenefitPoint experience or skills to learn software program at an accelerated ability.
  • Exceptional telephone demeanor
  • Maintain a high level of confidentiality.
  • Exceptional customer service and interpersonal skills

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Employee Benefits Administrationgroup health and welfare benefit plan coveragecompliance responsibilitiesERISACOBRAMedicareFMLAHIPAAMicrosoft Office 365Excel
Soft skills
customer serviceinterpersonal skillstelephone demeanoradvocacyconfidentialitycommunicationproblem-solvingeducationtrainingorganization
Certifications
Bachelor’s Degreelicensing requirements
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