Account Executive

• Help customers understand insurance policies/coverages and determine their individual service needs.
• Act as an advocate for customers on employee claim issues and carrier relations.
• Answer customer and carrier questions through all means of communication such as through calls, personal meetings, seminars, etc.
• Educate customers on compliance responsibilities for state and federal laws affecting health plans (ERISA, SPD, COBRA, State Continuation, Medicare, FMLA, HIPAA. Etc.)
• Attend training sessions, courses, etc. to maintain up-to-date skills and licensing requirements.
• Other duties or special projects may be assigned.
• Always conduct the highest level of confidentiality.

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