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Client Engagement Manager
Brown & Brown InsuranceBusiness Intelligence Analyst leveraging data analytics to drive business solutions in pharmaceutical transactions. Collaborating with stakeholders to create data visualizations and insights.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
data analysisdata modelingalgorithm developmentdata visualizationSQLroot cause analysisprocess improvementautomationdata quality trackingdebugging
Soft Skills
communicationproblem-solvingcritical thinkingproject ownershipadaptabilityself-motivationcollaborationmentorshiptime managementinitiative
Tools & Technologies
Tableaurelational databasesobservability toolsdata analytics toolsproject management softwarebusiness intelligence toolsdata visualization toolsautomation toolsdocumentation softwareanalytics platforms
Industry Keywords
business analyticsdata-centric analyticsregulatory complianceHIPAAbest practicesstakeholder engagementcross-functional teamsproduct developmentmarketing techniquesstrategic planning
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
- Analyze and synthesize data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
- Develop custom data models & algorithms and create data visualizations (reports and dashboards) to support user stories and drive actionable insights.
- Drive discussions on data and insights, context, and implications with business and technology partners.
- Identify, design, and implement internal process improvements & best practices such as automation of manual processes, optimization of data models and re-design of visualization for greater scalability.
- Implement observability tools that will allow for tracking of data quality, users & performance and to enable strategic planning of product enhancements & process improvements.
- Perform root cause analysis on logic changes & bug identification to identify opportunities for product improvement.
- Create and maintain product-related documentation (e.g. project plans, business & technical requirement documents, etc.).
- Communication of technical specifications to ensure that proper and optimized techniques, queries, and final deliverables are understood and incorporated into data and analytics processes.
- Comply with and adhere to all regulatory compliance areas, policies and procedures (including HIPAA requirements), and "leading practices".
- Responsible for mentorship of junior team members.
- Serve as technical liaison to business users.
- Contribute to innovative strategies by exploring, investigating, and implementing new data-centric analytics representing industry changes.
Requirements
What you’ll need- B.S. Computer Science, Business Analytics or similar field.
- 5+ years of relevant working experience within data analytics field.
- Adept in Tableau or similar data visualization and analytics tools.
- Working SQL knowledge and experience with relational databases & query authoring (SQL).
- Maintain in-depth understanding of relevant data analytics best practices and display expertise with tools needed to debug and diagnose issues.
- Ability to thrive in a fast-paced environment, responding quickly to oversight and following instruction closely, while anticipating needs and developing efficiencies on repeat tasks.
- Must be able to adapt to change in direction and priorities in a project and deadline-oriented environment.
- Strong sense of project ownership and the ability to manage high project volume effectively.
- Excellent problem-solving, critical thinking and analytics skill with the ability to work in a cross-functional team.
- Quick self-motivated learner who can initiate and drive new projects in anticipation of management and client goals and objectives with little or no supervision.
- Outstanding verbal and written communication skills with experience in developing and maintaining effective, collaborative working relationships with clients and internal stakeholders.
- Self-directed and comfortable supporting the business needs of multiple teams, systems and products.
- A drive to learn and master new technologies and techniques.
Benefits
Comp & perks- Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.