Claims Examiner II

Brown & Brown Insurance

Claims Examiner II at Brown & Brown managing high priority accounts and handling psychological and concussion claims. Serving as a mentor within the Claims Department for personal and professional development.

Posted 6/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

claim managementcoverage evaluationreserve adjustmentdocumentation verificationinvestigation techniquesclaims processingdata analysisproject management

Soft Skills

communicationconfidentialitymentoringinterpersonal skillsjudgmentprofessional developmentcustomer service

Tools & Technologies

Microsoft OfficeWindowsExcelIVOS

Industry Keywords

workers compensationclaims handlinginsurancerisk managementclaims inventory

About the role

Key responsibilities & impact

Handle lost time and medical only claim assignments.
Maintain a claim inventory as deemed appropriate by management, approximately 50 open claims at any given time.
Verify, research evaluate and make recommendations on appropriate coverage on each claim, using discretionary judgment.
Make timely contact with members, injured workers, agents, providers, attorneys, etc.
Investigate claim with phone interviews/emails and obtain appropriate documentation.
Evaluate exposure and adjust reserves as required.
Conclude claim processing in accordance with company standards.
Meet with members, agents, injured workers, attorneys, etc. as deemed necessary.
Provide training and act as a mentor for members and other claims personnel.
Complete special projects as assigned by the Claims Leader.
Travel to annual workers compensation conference and/or attend educational seminars.
Pursues a course of personal, professional development.

Requirements

What you’ll need

Minimum education required
Proficient with Microsoft, Windows, Excel, IVOS, etc.
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
3 – 5 years’ experience in similar position
Associate’s or Bachelor’s degree in business, financial related discipline, or Human Resources (preferred).

Benefits

Comp & perks

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.