Team Lead, Surety Senior Account Manager

Brown & Brown Insurance

Team Lead Surety Senior Account Manager managing bond requests for clients in a remote role. Leading a team and ensuring compliance with industry regulations while providing expert guidance.

Posted 5/28/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $82,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Adhere to Brown & Brown's compliance standards and procedures, including meticulous documentation, timely responses, processing timelines, professional conduct and client satisfaction.
Serve as a primary point of contact, promptly responding to customer and carrier inquiries via email and phone, providing expert guidance and solutions.
Independently manage a dedicated portfolio (size subject to volume and account type), demonstrating full ownership of client relationships, bond cycles, and complete submissions to underwriters.
Perform duties both independently and collaboratively within a team environment.
Process all requests promptly and efficiently, in areas of bonds, endorsements, audits, accounting/billing, and coordinate of claims/loss control services.
Gather and compile customer information to prepare new bond submissions for existing accounts with surety companies.
Oversee no less than two teammates, providing coaching and mentoring for the team
Maintain and update surety files to ensure ongoing underwriting compliance.
Review bonds for accuracy and completeness.
Execute bonds under Power of Attorney and submit final bond documentation to surety companies.
Undertake other assigned duties and special projects.
Demonstrate a proactive approach in managing tasks and resolving issues.
Participate in training and development activities to maintain current skills and licensing.

Requirements

What you’ll need

Bachelor’s Degree (BA/BS) or equivalent
Minimum of Three (3) experience in a Surety Account Manager role and 5 years’ experience in the Surety field.
Must have and maintain a current Property & Casualty license
Solid knowledge and understanding of surety best practices, current legislation, rules, laws, and other regulations.
Proven Leadership experience with ability to lead, motivate, and manage a team to achieve objectives
Familiarity with contracts and their provisions.
Fluent with Microsoft Windows, Office 365, Word, and Excel
AMS360, Erlon, or ImageRight experience is preferred or demonstrates ability to learn software program at an accelerated pace.

Benefits

Comp & perks

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Surety Account ManagementBond ProcessingDocumentation ManagementClient Relationship ManagementUnderwriting ComplianceClaims CoordinationAuditingAccounting/BillingContract FamiliarityLeadership

Soft Skills

Proactive Problem SolvingTeam CollaborationCoachingMentoringCustomer ServiceCommunicationTime ManagementAttention to DetailOwnershipMotivation

Certifications

Bachelor’s DegreeProperty & Casualty License