Senior Employee Benefits Client Account Manager

Brown & Brown Insurance

Senior Employee Benefits Client Account Manager at Brown & Brown focused on employee benefits client relationships and renewal management. Collaborate with producers and internal teams for optimal service delivery.

Posted 5/20/2026full-timeTroy • Missouri • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Serve as a primary or shared point of contact for assigned employee benefits clients
Support and lead renewals, including data gathering, marketing coordination, and client deliverables
Partner with Producers to support client strategy, retention, and growth initiatives
Coordinate plan design, funding analysis, vendor selection, and contribution modeling as appropriate for the role level
Assist with self‑funded, level‑funded, and fully insured arrangements (experience dependent)
Collaborate with Account Managers, Analysts, and other teammates to deliver consistent service
Ensure accurate documentation, compliance support, and adherence to service standards
Participate in client meetings, renewal presentations, and enrollment activities
Contribute to a collaborative, team‑oriented culture through knowledge sharing and support

Requirements

What you’ll need

Experience in Employee Benefits within a brokerage (preferred)
Background in client service, renewals, or account management
Comfort working with clients and internal partners
Interest in growing responsibility and expanding benefits expertise
Strong communication, organization, and problem‑solving skills
Exposure to funding strategies, analytics, or vendor management is a plus (not required for all levels)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

employee benefitsrenewalsdata gatheringmarketing coordinationplan designfunding analysisvendor selectioncontribution modelingself-funded arrangementsfully insured arrangements

Soft Skills

communicationorganizationproblem-solvingcollaborationclient serviceteam-orientedknowledge sharingsupport