Implementation Consultant

Brown & Brown Insurance

Associate Implementation Consultant in Employee Benefits Technology, focusing on software implementation and client support. Collaborating with clients on health care reform compliance and automated benefits enrollment.

Posted 5/20/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Audit and upload data for moderately (or greater) complex new client website implementations or on an ongoing basis for existing clients.
Create and configure new and existing EDI files for moderately (or greater) complex client websites (using third party software).
Proficient at root cause analysis and serves as subject matter resource in customer meetings, as needed.
Primarily responsible with final testing and auditing of own and less senior teammates’ work to ensure proper functioning, with oversight.
Build courteous and successful relationships with clients, vendors and carriers to improve client retention.
Promote teamwork, support, knowledge sharing and a positive attitude in the department and office.
Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology.

Requirements

What you’ll need

Minimum education required: Associate’s, or Bachelor’s degree, or equivalent work experience
2-5 years of applicable software implementation experience
Ability to readily learn and apply new information/concepts
Proficient with MS Office Suite
Exceptional telephone demeanor, professional approach to problem-solving
Attention to detail and the ability to adhere to strict deadlines
Ability to maintain a high level of confidentiality
Ability to travel for work if requested (Less than 5% of the time)

Benefits

Comp & perks

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data auditingEDI file creationroot cause analysissoftware implementationtestingdata configuration

Soft Skills

client relationship buildingteamworkknowledge sharingpositive attitudeproblem-solvingattention to detailconfidentiality