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Brown & Brown Insurance

Systems Support Specialist

Brown & Brown Insurance

Systems Support Specialist providing systems support and operational analysis for client interactions. Managing data integrity, system configurations, and reporting for operational efficiency.

Posted 5/15/2026full-timeRemote • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $28 per hourWebsite

About the role

Key responsibilities & impact
  • Provide systems support to all areas of the profit center’s client interactions
  • Manage master data, including creation, updates, deletions, and ongoing data integrity
  • Oversee dealer onboarding processes, ensuring accurate system setup and alignment with operational standards
  • Review and validate system configurations for new and existing users, making adjustments and corrections as needed
  • Provide quality assurance for imported data and ensure consistency across systems
  • Assist in the development and delivery of reports, dashboards, and data analysis to support business decisions
  • Support the data warehouse by identifying and revising reporting requirements in collaboration with stakeholders
  • Evaluate, test, and implement new or upgraded software systems; contribute to strategic decisions regarding system enhancements
  • Communicate with carriers to provide accurate data, resolve discrepancies, and support operational needs
  • Collaborate with external agencies to provide rate development support using current structures, product data, and custom reporting
  • Recommend and implement process improvements to enhance operational efficiency and data accuracy
  • Handle confidential data and information in accordance with company policies and compliance standards
  • Engage in continuous personal and professional development to stay current with industry trends and technologies

Requirements

What you’ll need
  • High School Diploma
  • Proficient with MS Office Suite
  • Exceptional telephone demeanor
  • 1 – 3 years’ experience in a similar position
  • Associate’s or Bachelor’s degree in a business or financial related discipline (Preferred)
  • 1-2 yrs exp in StoneEagle, PCMI/PCRS or similar software platform (Preferred)

Benefits

Comp & perks
  • Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
data managementdata integrityquality assurancedata analysisreport developmentsystem configurationsoftware implementationprocess improvementdata warehousingreporting requirements
Soft Skills
communicationcollaborationproblem-solvingattention to detailorganizational skillscustomer serviceadaptabilityprofessional developmentinterpersonal skillstelephone demeanor
Certifications
High School DiplomaAssociate’s degreeBachelor’s degree