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Senior Director, Enterprise Analytics
Brown & Brown InsuranceSenior Director, Enterprise Analytics at Brown & Brown supporting local, regional, and national goals. Leading analytics strategy for employee benefits and managing service teams across various locations.
About the role
Key responsibilities & impact- Support senior leadership in the overall development and execution of the analytics strategy for employee benefits.
- Foster the development of processes, tools, and templates for improved service efficiency and quality.
- Identify financial and analytical needs and areas for operational improvements in local markets and across the enterprise.
- Triage and manage opportunities and service needs of customers and prospects within a designated region or group of offices.
- Manage the implementation of regional and national solutions, tools, processes, and other best practices in local markets.
- Partner with technology solutions and other business resource centers for core and advanced service solution deployment.
- Serve as a resource and thought leader for analytical services to customers, local offices, and the enterprise.
- Provide subject matter expertise and advice directly to key customers and prospects, as needed.
- Partner with offices and teammates to optimize service delivery.
- Assist with new business and prospecting efforts as needed.
- Manage and lead a team of financial analysts in support of a region or territory, as needed.
- Lead a team of financial analysts in various locations supported by enterprise tools and processes.
- Manage staffing and workflow of financial and analytical services across a region.
- Assist with teammate recruiting and skill development in local offices, as needed.
- Manage delivery of overall service quality for a portfolio of customers.
- Assist with training and development of financial services teammates and advancing knowledge and expertise across the enterprise.
- Participate in leadership meetings.
- All other duties as assigned.
Requirements
What you’ll need- Bachelor’s degree in a business-related field or equivalent work experience.
- Advanced financial, actuarial, or underwriting skills are necessary.
- Strong technical knowledge of coverage in health and life insurance coverage.
- 15+ years progressive experience in insurance industry.
- Proficient in common computer programs and applications such as well as Microsoft Office Suite, and insurance company proprietary software.
- Comfortable working in matrix organization with an emphasis on working with enterprise leadership and local offices and teammates.
- Comfortable working in remote and hybrid position with multiple office locations.
- 10+ years’ experience in leadership. (preferred)
Benefits
Comp & perks- Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial analysisactuarial skillsunderwriting skillsanalytics strategy developmentservice quality managementprocess improvementteam leadershipstaffing managementtraining and developmentcustomer service optimization
Soft Skills
communicationcollaborationproblem-solvingleadershiporganizational skillsadaptabilitycustomer focusstrategic thinkingmentoringrelationship building