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Property Casualty Business Development Representative
Brown & Brown InsuranceProperty Casualty Business Development Representative at Brown & Brown providing high-quality support and handling customer inquiries related to insurance policies and coverage.
About the role
Key responsibilities & impact- Provide prompt, efficient, and high-quality support within a high-volume insurance center.
- Handle outbound and inbound phone calls to Quote and Bind new business policies in multiple states.
- Review the program’s features and benefits for a full understanding of coverage and exclusions.
- Consultative Selling by educating customers on the program features, coverage forms, state required affidavits, underwriting & claims process.
- Complete understanding of Coverage & Endorsement Forms.
- Meet/Exceed Monthly Metrics: New Business Premium & Bind Ratio goals.
- Handle inbound phone calls inquiries for quotes/questions.
Requirements
What you’ll need- High school diploma
- 2+ years of customer service experience.
- Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher.
- Problem solving, critical thinking, excellent written and verbal communication, and other basic office skills.
Benefits
Comp & perks- Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceconsultative sellingcoverage formsendorsement formsunderwriting processclaims processmetrics analysisproblem solvingcritical thinking
Soft Skills
excellent written communicationexcellent verbal communication
Certifications
high school diploma