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Brown & Brown Insurance

Property Casualty Business Development Representative

Brown & Brown Insurance

Property Casualty Business Development Representative at Brown & Brown providing high-quality support and handling customer inquiries related to insurance policies and coverage.

Posted 5/9/2026full-timeGreensboro • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Provide prompt, efficient, and high-quality support within a high-volume insurance center.
  • Handle outbound and inbound phone calls to Quote and Bind new business policies in multiple states.
  • Review the program’s features and benefits for a full understanding of coverage and exclusions.
  • Consultative Selling by educating customers on the program features, coverage forms, state required affidavits, underwriting & claims process.
  • Complete understanding of Coverage & Endorsement Forms.
  • Meet/Exceed Monthly Metrics: New Business Premium & Bind Ratio goals.
  • Handle inbound phone calls inquiries for quotes/questions.

Requirements

What you’ll need
  • High school diploma
  • 2+ years of customer service experience.
  • Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher.
  • Problem solving, critical thinking, excellent written and verbal communication, and other basic office skills.

Benefits

Comp & perks
  • Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceconsultative sellingcoverage formsendorsement formsunderwriting processclaims processmetrics analysisproblem solvingcritical thinking
Soft Skills
excellent written communicationexcellent verbal communication
Certifications
high school diploma