Personal Lines Inbound Sales Associate

Brown & Brown Insurance

Personal Lines Inbound Sales Associate at Brown & Brown assisting dealership partners with quoting and policy processing. Delivering timely and professional service to ensure customer satisfaction.

Posted 5/1/2026part-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $20 per hourWebsite

About the role

Key responsibilities & impact

Respond to inbound inquiries from dealership partners via phone and email
Assist with new business quotes, endorsements, and basic policy servicing tasks
Collect and verify customer and risk information for accuracy and completeness
Enter and maintain data within agency management systems
Follow established procedures for quote handling, documentation, and workflow routing
Escalate complex or licensed activities to appropriate team members
Follow up on outstanding requests and incomplete submissions
Maintain clear, professional communication with internal staff and external partners
Support onboarding efforts for new dealership partners as needed
Provide general administrative and operational support to the Dealer Services team

Requirements

What you’ll need

High school diploma or equivalent
Strong verbal and written communication skills
Basic computer proficiency, including Microsoft Office applications
Ability to manage multiple tasks in a fast-paced environment
Strong attention to detail and ability to follow structured processes
Ability and willingness to obtain a Property & Casualty insurance license within a designated timeframe
Prior customer service or administrative experience (Preferred)
Exposure to insurance, dealership operations, or sales environments (Preferred)
Interest in developing a career within the insurance industry (Preferred)

Benefits

Comp & perks

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrypolicy servicingquote handlingdocumentationworkflow routingcustomer serviceadministrative support

Soft Skills

verbal communicationwritten communicationattention to detailmultitaskingprofessional communication

Certifications

Property & Casualty insurance license