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Employee Benefits Account Executive
Brown & Brown InsuranceEmployee Benefits Account Executive at Brown & Brown managing health insurance accounts and customer relations. Engage with clients for retention and sales, focusing on service and satisfaction.
About the role
Key responsibilities & impact- Manage and retain existing book of business and pursue new opportunities for the book
- Spend approximately 30-40% of the time outside with customers and new business opportunities
- Provide customer relations with all levels of client's decision-makers
- Follow-up to address customer needs and resolve any problems or issues
- Ensure proper resources from within the organization are involved with the customer
- Develop and oversee customer service plans for each client
- Document information into the sales management database
- Encourage and motivate team members to achieve or exceed agency standards
- Prepare customer renewals and new business strategies
- Present proposal to customer, ensuring appropriate team members and resources are represented/attend
- Promote teamwork and commitment to department/agency goals
- Remain current on industry trends and information, new product development, legislation, coverages and technology.
- Remain up to date with current market conditions and status of competition.
Requirements
What you’ll need- Bachelor's degree or equivalent experience
- 3-5 years of experience with health insurance and healthcare compliance
- Proficient presentation skills
- Proficient with MS Office Suite
- Exceptional telephone demeanor
- Ability to maintain a high level of confidentiality.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales managementcustomer service planspresentation skillshealth insurancehealthcare compliance
Soft Skills
customer relationsproblem resolutionteam motivationcommunicationconfidentiality
Certifications
Bachelor's degree