Commercial Lines Account Manager

Brown & Brown Insurance

Commercial Lines Account Manager responsible for customer service duties and supervision of team. Joining Brown & Brown to support insurance account management in a hybrid role.

Posted 4/30/2026full-timeRYE BROOK • New York • 🇺🇸 United StatesJuniorMid-Level💰 $43 - $53 per hourWebsite

About the role

Key responsibilities & impact

Provide prompt, accurate, courteous service to customers and company personnel.
Grow and develop talents and insurance knowledge to the highest level possible.
Participate in seminars and classes for skill and knowledge development.
Obtain renewal information requested by the company underwriter.
Complete and prepare marketing information with client as requested/required by carrier.
Review company issued new and renewal policies, endorsements, and audits for accuracy in rating, typing, endorsements forms and coverages.
Review all applications for accuracy.
Ensure applications match coverage bound.
Work with Commercial Lines Assistants to issue Certificates, Evidence of Property, ID Cards and invoices, etc.
Handle telephone requests and written miscellaneous correspondence.
Service commercial lines accounts in a manner to eliminate gaps in coverage, thus reducing E&O exposures.
Be familiar with and follow agency E&O guidelines.
Maintain a suspense system to follow up on outstanding orders, correspondence, reports and follow up on overdue and suspense items.
Keep Producers/Department Manager fully informed of all important activities on their accounts.

Requirements

What you’ll need

2-3 years’ experience in a similar position
Excellent writing and oral communication skills
Ability to navigate MS Office/Excel & AMFRS
Associate’s or Bachelor’s in a business or financial related discipline (Preferred)
Licensed P&C Brokers License

Benefits

Comp & perks

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

insurance knowledgepolicy reviewaccuracy in ratingendorsementsauditsapplication accuracyE&O guidelinessuspense system management

Soft Skills

customer servicecommunication skillsorganizational skillsattention to detailproblem-solving

Certifications

P&C Brokers License