Commercial Lines Account Manager

Brown & Brown Insurance

Commercial Lines Account Manager managing commercial insurance accounts in Garden City, NY. Responsible for policy administration, client support, and renewal process management.

Posted 4/29/2026full-timeGarden City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $43 - $55 per hourWebsite

About the role

Key responsibilities & impact

Responsible for the day-to-day account management of an assigned book of business, including but not limited to processing policies/endorsements, invoicing, issuance of certificates of insurance, claims reporting and follow up as needed, premium breakdowns, auto ID cards, policy changes, review of policy forms, providing coverage comparisons, loss analysis and responding to coverage questions.
Build courteous and successful relationships with clients, vendors and carriers to improve client retention.
Identify gaps in coverage and consult leadership or producer of options to advise the client.
Manage the renewal process for all assigned and prospective clients with the producer including ordering updated loss information, obtaining updated information, handling renewal applications, renewal marketing, account rounding, reviewing and negotiating the renewal pricing as well as preparing the renewal proposal, and binders.
Manage the review of internal compliance and client disclosure requirements, policies, endorsements and certificates to ensure alignment with client expectations and legal requirements.
Assist in growing the assigned book of business through account rounding and referrals.
Support marketing and sales teams as needed.
Document renewal, sales, and insurance operations compliance documents into the sales management database.
Attend internal and client meetings, as needed.
Follow agency guidelines, policies and procedures

Requirements

What you’ll need

4+ years’ experience in the insurance industry
Knowledge of insurance coverages, contracts, and state regulations where business is conducted.
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher.
Able to create, edit, and merge letters, spreadsheets, labels, etc.
Proficient knowledge use of office equipment (including but not limited to copy machines, printers, faxes, binding machine, etc.)
College Degree in a business-related field. (Preferred)

Benefits

Comp & perks

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementpolicy processingclaims reportingpremium breakdownscoverage comparisonsloss analysisrenewal marketinginsurance operations compliancedocument managementinsurance contracts

Soft Skills

client relationship managementcommunicationnegotiationproblem-solvingteam collaborationattention to detailorganizational skillscustomer serviceadaptabilityleadership