Senior Account Manager

Brown & Brown Insurance

Senior Account Manager providing commercial lines service and support to clients at Brown & Brown. Responsibilities include maintaining and expanding assigned accounts while processing daily requests.

Posted 4/24/2026full-timeRoseland • New Jersey • 🇺🇸 United StatesSenior💰 $53 per hourWebsite

About the role

Key responsibilities & impact

Process daily mail, including faxes and e-mail, for assigned accounts.
Answer and process all telephone requests for assigned accounts.
Maintain account files in an orderly sequence according to established procedures.
Secure Insurance Coverage Review checklist on New and Renewal accounts over $2,500 in revenue.
Enter all required data into system to maintain current file data on assigned accounts.
Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by the company’s carriers.
Handle renewal marketing of accounts.
Attend carrier and industry meetings and seminars.
Prepare and process binders of insurance, policies, and endorsements, certificates of insurance, audits, and cancellations as defined in the company procedures manual.
May take claim calls and report to carriers as defined in the company procedures.
Secure loss runs and experience modification worksheets on assigned accounts.
Maintain suspense or follow-up system for correspondence/requests.
Process premium finance agreements as needed.
Prepare billings and/or invoices on a timely basis.
Assist client through preparation of Excel spreadsheets and premium breakdowns.
Assist in the collection of premiums and audits as defined in the procedure’s manual.

Requirements

What you’ll need

High School Diploma
A college degree in Business Administration, Insurance, Risk Management, or a related field, or an equivalent qualification. (Preferred)
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher.
Able to create, edit, and merge letters, spreadsheets, labels, etc.
Proficient knowledge of office equipment (including but not limited to copy machines, printers, faxes, binding machines, etc.)
7+ years of professional experience within the insurance industry’s account management, sales or a related field.

Benefits

Comp & perks

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryaccount managementinsurance underwritingpremium finance agreementsbillingExcel spreadsheetsinsurance policiesauditsrenewal marketingcommercial applications

Soft Skills

organizational skillscommunication skillsattention to detailcustomer serviceproblem-solving

Certifications

High School Diplomacollege degree in Business Administrationcollege degree in Insurancecollege degree in Risk Management