Sales Support Manager
AMN Healthcare
Insurance Specialist
Brown & Brown Insurance
full-time
Posted on:
Origin: • 🇺🇸 United States • South Carolina
Visit company websiteJob Level
Junior
About the role
- Responsible for the maintenance of insurance records and timely premium disbursements for all escrowed loans
- Monitor the work of the insurance vendor to ensure premiums are paid and customer-related issues are resolved timely
- Process the Daily Import files to update the system with the most current insurance information from the vendor
- Review loans that reject in the insurance batch before finalizing insurance disbursements for that particular day
- Monitor and respond to emails as needed for the team email inbox
- Review closing documents within the imaging system as research requires
- Complete reports and logs to ensure insurance information is current in the system and send any info/policies to the vendor to update the system via the daily import
- Analyze the Monthly Lender-Placed Insurance bill and pay accordingly
- Create/maintain procedure documents as requested
- Research insurance lines during the monthly analysis process as needed
- Respond to HOA research items such as requesting payments and sending letters to the HOA to obtain amounts due to avoid liens on a property
- Process daily flood files for newly activated loans and submit to flood vendor to update the certificate
- Reconcile flood files for all loans being transferred out and submit to flood vendor as requested
- Monitor deposits and disbursements between SMS and the insurance vendor for all Loss Draft funds
- All other duties and special projects as assigned
- Reports to Onsite Support Manager in the Lender Solutions department
Requirements
- High school diploma/GED
- 1-3 years experience in a similar position
- Proficient with MS Office
- Knowledge of Microsoft Excel
- Exceptional telephone demeanor
- Ability to maintain a high level of confidentiality
- Basic understanding of Loss Mitigation, REO, Bankruptcy, and Foreclosure
- Ability to research and comprehend state laws and regulations
- Excellent work ethic, high productivity, and attention to detail
- Strong written and verbal communication skills
- Ability to multi-task
- Time management and organized
- Preferred: Associate’s or Bachelor’s degree in a business or financial related discipline
- Preferred: Experience in a mortgage banking or real estate financing environment
- Physical Requirements: Repetitive motion; Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone; Ability to sit at a desk 7-8 hours per day; Speech and hearing sufficient for in-person and telephone communication; Vision sufficient for use of a computer monitor
