Senior Data QA Specialist
Brown & Brown Insurance
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $29 - $34 per hour
Job Level
About the role
- Assist less senior teammates with development low to moderate complexity sites.
- Utilize project management tools to manage implementations.
- Audit and upload data for moderately (or greater) complex new client website implementations or on an ongoing basis for existing clients.
- Works with senior teammates to manage and coordinate the EDI/file integration projects relating to new site implementations and renewals.
- Responsible for final testing and auditing of own and others configured of moderate complexity software to ensure proper functioning, with oversight.
- Takes accountability for individual quality assurance on moderate complexity builds.
- Primarily responsible for providing training and mentorship of less senior teammates.
- Works on moderate complexity (or greater) client projects.
- Participation in client meetings as needed.
- Build courteous and successful relationships with clients, vendors and carriers to improve client retention.
- Promote teamwork, support, knowledge sharing and a positive attitude in the department and office.
- Promote a commitment to achieve or exceed internal and external performance standards both individually and through teammates.
- Assist with providing guidance on the development of SOPs provide SOP process improvement considerations based for aligned platform.
- Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology.
- Pursues a course of personal and professional development.
Requirements
- Minimum education required: Associate’s, or Bachelor’s degree, or equivalent work experience
- 3-6 years of applicable software implementation experience
- Ability to readily learn and apply new information/concepts
- Intermediate knowledge of benefits administration software implementation, ideally obtained through a service provider or mid to large market reseller
- Proficient with MS Office Suite
- Exceptional telephone demeanor, professional approach to problem-solving
- Attention to detail and the ability to adhere to strict deadlines
- Ability to maintain a high level of confidentiality
- Ability to travel for work if requested (Less than 5% of the time)
Benefits
- Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software implementationdata auditingquality assuranceproject managementbenefits administration softwareSOP developmentEDI integrationclient project managementmoderate complexity buildstraining and mentorship
Soft Skills
communicationteamworkproblem-solvingattention to detailprofessional demeanoraccountabilityrelationship buildingknowledge sharingpositive attitudeconfidentiality