Senior Technology Vendor Manager

Brown Brothers Harriman

Technology Vendor Manager overseeing various vendor lifecycle stages, ensuring compliance and excellence in vendor management for BBH's Technology Group. Focus on negotiation, performance metrics, and relationship management.

Posted 7/9/2026full-timeBoston • Massachusetts, New Jersey • 🇺🇸 United StatesSenior💰 $130,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Managing various stages of the Vendor Lifecycle within the Technology Group and in alignment with BBH Policies and Standards.
Performing periodic reviews of vendor satisfaction with the Technology end-users.
Provide relationship management and negotiation for a portfolio of medium-spend Technology contracts.
Define contractual Service Level Agreements to measure Vendor Performance.
Develop and Document Exit Strategies as appropriate.
Key management interface with both internal and external stakeholders.
Working with systems management team to determine the needs of the firm, as it pertains to vendors and vendor agreements.
Communicating to management and key stakeholders, the contract risks and exceptions to established standards.
Overseeing vendor relationships and ensuring operational excellence.

Requirements

What you’ll need

BA/BS Degree in Business, MIS, Computer Science or Engineering; advance degree desirable.
Possess a minimum of 5-7 years of experience in managing technology projects, functions and with increasing levels of responsibility.
Experience with commercial contract negotiation, strategic sourcing practices, vendor dashboards, strategic cost reduction initiatives, and vendor quality turn around.
Strong strategic skills for vendor negotiations.
Track record of successful execution of cross-functional strategic initiatives and significant change projects preferred.
Understanding of market competitiveness, emerging trends and ability to provide global sourcing intelligence.
Creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer.
Ability to communicate effectively and motivate team and others; ability to deliver persuasive and credible presentations to all levels of the organization.
Ability to facilitate and drive change in a fast paced and “ever changing” environment leveraging strong interpersonal and influencing skills.
Strong with managing ambiguity and shifting priorities.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development opportunities
Bonuses
Profit-sharing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Vendor Dashboard ManagementService Level Agreement DefinitionStrategic Cost Reduction InitiativesTechnology Project ManagementMarket Competitiveness Analysis

Soft Skills

Creative ThinkingEffective CommunicationInfluencing SkillsMotivational LeadershipChange Facilitation

Certifications

BA/BS Degree in BusinessBA/BS Degree in MISBA/BS Degree in Computer ScienceBA/BS Degree in Engineering