Handle daily operations with the Canadian Customs Broker and other related parties to ensure timely clearance of shipments and compliance with Canada import laws and Brooks policies
Conduct daily Canada CADentry audits and provide approval to brokers to submit to Canada Customs
Investigate and resolve Canada shipment discrepancies and file entry amendments as needed
Manage relationship with Canada Customs brokers, conduct quarterly business reviews, report monthly broker KPIs, and maintain SOP and account databases
Manage CARM and Single Window programs with CBS
Validate and approve duty invoices for payment
Own and manage the Canada returns process, create US Customs clearance documents, collaborate with Freight Forwarder and US warehouse, and reconcile shipment data
Manage Canada drawback filings and required recordkeeping to ensure regulatory compliance and timely refunds
Serve as primary point of contact for courier shipment issues and manage customs clearance delays
Provide customs clearance support for Canada marketing and/or race event shipments
Demonstrate working knowledge of Canada free trade agreement requirements and analyze shipments for reduced duty eligibility
Generate certificates of origin and work with Canadian Customs Brokers to declare benefits accurately
Work with Product teams to identify free trade savings opportunities and execute CPTPP declarations on eligible product
Support global customs classification process by interpreting for Canada region and classifying product with correct Canada HTS codes
Collaborate with external consultant and Finance to submit annual transfer price adjustment filing with CBSA
Conduct liability analysis and renew Canada Import Customs bonds annually
Support preparation, audit, and follow up of CBSA Canada audits
Manage, audit, and maintain recordkeeping of import and export documents per Canada customs regulations
Develop standardized policies and procedures to drive operational excellence for Canada trade operations
Analyze customs data monthly and report KPIs and cost savings related to Canada imports and exports
Stay up to date with Canada customs and other government agencies’ regulations and make recommendations to Brooks processes
Participate in customs compliance webinars, seminars, and networking and develop internal/external compliance training
Serve as a backup to North America trade compliance team roles
Requirements
Bachelor’s degree in international trade, business administration, or related field, or equivalent education/work experience in import and/or export industry
3+ years of work experience in logistics and/or trade compliance industry
Knowledge of Canada import regulations and free trade agreements
Experience working with footwear and apparel product classifications, especially Chapter 61, 62, 64 and 65 of the Harmonized Tariff Schedule
Completion & Active Participation in Customs relevant training
Customs Broker’s License or Certified Customs Specialist is a plus
A commitment to detail, accuracy, and follow-through
Ability to work independently and make effective decisions
Ability to prioritize and manage multiple projects
Ability to function in a team environment and make positive contribution
Strong written and verbal communication skills
Able to adapt to process change and initiate process improvements
Proficiency with Microsoft Office Suite and experience with ERP or trade compliance tools
Demonstration of innovation and initiative
Must be able to travel within U.S. and/or Canada (approximately 5% travel)
Embraces and lives the Brooks values
Benefits
including medical, dental, vision, life and AD&D insurance
disability insurance
HSA and employer contribution
FSA
family & fertility assistance
401K Savings Plan and match
employee assistance program
transportation assistance
Paid Time Off including three to five weeks of paid time off
Eleven paid holidays
Paid sick and parental leave
Annual bonus based on company performance
Perks including product discounts, employee recognition, fitness discounts, volunteer and donation benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.