Brooks Running

Manager, eCommerce Merchandising

Brooks Running

full-time

Posted on:

Location Type: Hybrid

Location: Seattle • Washington • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $17,244 - $175,918 per year

Job Level

SeniorLead

Tech Stack

Tableau

About the role

  • Oversee and execute the digital merchandising strategy for BrooksRunning.com, including product setup, categorization, and on-site presentation to drive engagement and conversion.
  • Lead digital journey mapping to support strong product presentation, discovery, and findability for all campaigns, product and seasonal launches.
  • Manage the site content calendar, ensuring timely updates for product launches, campaigns, and seasonal stories.
  • Oversee digital content planning and operations, including homepage, landing pages, and PLPs, ensuring alignment with brand guidelines and SEO/AEO strategies.
  • Collaborate with cross-functional partners (AEO Manager, CRO Manager, Creative, Marketing, Digital Products, etc.) to keep the site fresh, relevant, and aligned with commercial and brand objectives.
  • Monitor site merchandising performance, track key metrics, and share regular updates and actionable recommendations with the broader eCommerce, Digital Products, Marketing, and Product teams.
  • Support assortment planning and product lifecycle management in partnership with Retail Analytics and Buying.
  • Identify and implement best practices to improve the online shopping experience and drive commercial results within the team’s scope.
  • Lead and coach a team of eCommerce merchandisers, fostering a collaborative and high-performance culture.
  • Inform decision-making and ensure execution of team objectives and priorities, acting as a conduit between department leadership and individual contributors.
  • Promote continual improvement and innovation within the department, researching new trends and recommending process changes.
  • Manage resource planning and ensure documentation for processes and programs.
  • Operate against team budgets and ensure accountability for team deliverables.
  • Other responsibilities as required.

Requirements

  • Bachelor’s degree preferred in Business, Marketing, or related field; equivalent experience considered.
  • 7+ years of relevant experience in digital merchandising, eCommerce, or related fields.
  • 3+ years of management experience leading direct reports.
  • Proven collaborator and communicator, with strong organizational and problem-solving skills.
  • Expertise in digital merchandising, including managing product set up, wayfinding, storytelling.
  • Experience partnering with Product Management, UX, Development, Creative, Analytics, and Marketing teams to deliver innovative, effective digital experiences.
  • Strong analytical skills and experience with experimentation, A/B testing, and data-driven optimization.
  • High level of proficiency with Microsoft Excel and strong aptitude to learn technical applications quickly; experience with Tableau and Adobe Analytics a plus.
  • Experience with JIRA, Smartsheet, and other project management tools required.
  • Demonstrated ability to collaborate cross-functionally and communicate effectively.
  • Analytical mindset with experience interpreting data and applying insights to improve merchandising performance.
  • Passion for delivering exceptional customer experiences and bringing brand stories to life online.
  • Ability to understand and empathize with the runner to develop loyal, engaging relationships with our customers and the Brooks community.
  • Embraces and lives the Brooks values.
Benefits
  • medical, dental, vision, life and AD&D insurance
  • disability insurance
  • HSA and employer contribution
  • FSA
  • family & fertility assistance
  • 401K Savings Plan and match
  • employee assistance program
  • transportation assistance
  • generous time off including three to five weeks of paid time off
  • eleven paid holidays
  • paid sick and parental leave
  • annual bonus based on company performance
  • product discounts
  • employee recognition
  • fitness discounts
  • volunteer and donation benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
digital merchandisingeCommerceproduct setupwayfindingstorytellingA/B testingdata-driven optimizationanalytical skillsresource planningassortment planning
Soft skills
collaborationcommunicationorganizational skillsproblem-solvingleadershipcoachinginnovationcustomer experienceempathyteam management