Senior Field Service Engineer – National Travel

Brooks Automation

Senior Field Service Engineer providing complex customer support in automation equipment installation and maintenance. Responsible for customer satisfaction, safety standards, and training personnel.

Posted 6/11/2026full-timeDallas • Texas • 🇺🇸 United StatesSenior💰 $40,470 - $54,750 per yearWebsite

About the role

Key responsibilities & impact

Perform complex customer support activities involving the installation, modification, repair and preventive maintenance of Brooks’ equipment and systems.
Isolate and resolve complex equipment malfunctions, and implement corrective action.
May act as Local / Shift / Site Lead to coordinate work direction for other Service Engineers.
Lead / perform in the installation, modification, repair, testing, upgrade, conduct preventive diagnosis, perform maintenance on the software and hardware of the equipment and systems.
Interface with customers to ensure customer satisfaction with equipment and service levels.
Maintain a safe and clean working environment by conforming at all times to Brooks and customer’s work protocols and policies.
Train Brooks and customer personnel in equipment operation and maintenance procedures.
Mentor and train less experienced Service Engineers.

Requirements

What you’ll need

Associate's Degree in a technical discipline, technical Certificate or equivalent work experience.
Minimum of 5 years of experience providing electro-mechanical / electronics technical support / repair service.
Experience with lasers and sensing devices for positioning circuitry on robotic units.
Experience troubleshooting microelectronics schematics and digital circuits.
Proficiency with PCs, Windows, and DOS based Operating Systems.
Valid driver’s license, good driving record, reliable mode of transportation, qualified to obtain a credit card for expenses and able to obtain a valid passport for the term of employment.
Ability to lift up to 50 pounds, climb ladders, scaffoldings, and use Personal Protective Equipment.
Ability to work in awkward positions and in confined spaces.
Ability to travel, domestically and internationally as needed and be available for specific emergency on-call work.

Benefits

Comp & perks

Medical, Dental, Vision and Disability Insurance
401(k) Plan
Company-paid holidays and PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

electro-mechanical supportelectronics technical supportrepair servicetroubleshootingmicroelectronics schematicsdigital circuitsinstallationpreventive maintenanceequipment modificationtesting

Soft Skills

customer satisfactionleadershipmentoringtrainingcommunicationproblem-solvingteam coordinationadaptabilityattention to detailsafety compliance

Certifications

Associate's Degreetechnical Certificate