Implementation Manager

Broccoli AI

Implementation Manager leading customer onboarding with AI solutions for trades businesses at Broccoli AI. Bridging AI technology with real-world applications in HVAC, plumbing, and electrical sectors.

Posted 5/22/2026full-timeRemote • Utah • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Lead onboarding for new customers, setting up their AI agents to handle calls, book jobs, and integrate with CRMs like ServiceTitan.
Customize prompt flows and voice logic to match each business’s tone, processes, and goals.
Train owners and office managers on best practices, troubleshooting, and ongoing optimization.
Monitor early adoption closely, identify risks, and ensure accounts hit key milestones in the first 30–60 days.
Collaborate with product and engineering to share customer feedback and improve AI behavior and workflows.

Requirements

What you’ll need

Have 3+ years in onboarding, customer success, or technical implementation—ideally at a fast-paced SaaS, automation, or AI company.
Are a strong communicator who can make AI and technical concepts simple for non-technical users.
Are organized and process-driven, able to manage multiple accounts in parallel and refine onboarding playbooks.
Thrive in ambiguity and speed—you move fast, solve problems proactively, and help define how we scale.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Broccoli AI Website LinkedIn All Job Openings 11 - 50 employees 🤖 Artificial Intelligence 🤝 B2B ⚡ Productivity Artificial Intelligence
B2B
Productivity Broccoli AI is a technology company specializing in artificial intelligence solutions aimed at enhancing productivity and efficiency for businesses. The company leverages cutting-edge AI algorithms to provide innovative tools and platforms tailored for various industries, helping organizations optimize their operations and drive digital transformation. Implementation Manager 🔥 8 minutes ago ⛷️ Utah – Remote 💵 $75k - $100k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead onboarding for new customers, setting up their AI agents to handle calls, book jobs, and integrate with CRMs like ServiceTitan.
Customize prompt flows and voice logic to match each business’s tone, processes, and goals.
Train owners and office managers on best practices, troubleshooting, and ongoing optimization.
Monitor early adoption closely, identify risks, and ensure accounts hit key milestones in the first 30–60 days.
Collaborate with product and engineering to share customer feedback and improve AI behavior and workflows. 🎯 Requirements
Have 3+ years in onboarding, customer success, or technical implementation—ideally at a fast-paced SaaS, automation, or AI company.
Are a strong communicator who can make AI and technical concepts simple for non-technical users.
Are organized and process-driven, able to manage multiple accounts in parallel and refine onboarding playbooks.
Thrive in ambiguity and speed—you move fast, solve problems proactively, and help define how we scale. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Implementation Engineer 🔥 5 hours ago EverTrue 51 - 200 🏢 Enterprise 🤝 Non-profit Website LinkedIn All Job Openings Implementation Engineer building technical integrations between fundraising CRMs and SaaS platforms at EverTrue. Collaborating with customers to enhance donor engagement and fundraising results for educational institutions. 🇺🇸 United States – Remote 💵 $90k - $100k / year 💰 $6M Series C on 2017-08 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🛠️ Implementation Specialist 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Field Implementation Manager 🔥 5 hours ago GreenSpark Software 11 - 50 🛍️ eCommerce Website LinkedIn All Job Openings Field Implementation Manager leading software implementations for ReSpark customers in the recycling sector. Involves travel for customer training and hardware configuration. 🇺🇸 United States – Remote 💵 $85k - $95k / year 💰 $9.4M Series B on 2024-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist Implementation Specialist 🔥 6 hours ago DTN 1001 - 5000 🌾 Agriculture Website LinkedIn All Job Openings Implementation Specialist supporting deployment of SaaS and RaaS solutions. Collaborating with customers to ensure adoption, operational efficiency, and long-term success with DTN solutions. 🇺🇸 United States – Remote 💵 $58k - $77k / year 💰 Grant on 2014-09 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist 🦅 H1B Visa Sponsor Implementation Manager 🔥 8 hours ago OneImaging 1 - 10 ⚕️ Healthcare Insurance 🤝 B2B ☁️ SaaS Website LinkedIn All Job Openings Implementation Manager ensuring successful onboarding of clients for OneImaging's digital health solutions. Coordinating implementation processes and managing customer relationships in a rapidly growing environment. 🇺🇸 United States – Remote 💵 $110k - $140k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist Implementation Manager 🔥 9 hours ago Multitude Insights 11 - 50 ☁️ SaaS 🏛️ Government 🤖 Artificial Intelligence Website LinkedIn All Job Openings Implementation Lead to own onboarding and activation experience for agency partners at Multitude Insights. Managing customer implementations and driving adoption through hands-on collaboration. 🇺🇸 United States – Remote 💰 Seed on 2024-06 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist View More Implementation Specialist Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

onboardingcustomer successtechnical implementationAI agentsprompt flowsvoice logictroubleshootingoptimizationSaaSautomation

Soft Skills

strong communicatororganizational skillsprocess-drivenproblem-solvingadaptabilitycollaborationcustomer feedbacktrainingmonitoringrisk identification