Channel Manager
Broadvoice
full-time
Posted on:
Location Type: Remote
Location: Remote • Connecticut, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Recruit new and productive sales agents/channel partners
- Educate partners on Broadvoice products, processes, and procedures
- Attend sales calls with partners, conduct negotiations during the sales cycle, and assist in closing opportunities with end-users
- Differentiate Broadvoice from the competition through consistent communication and ongoing training of products and new selling tools
- Create business plans and monthly/quarterly revenue targets with top partners and provide timely, accurate reports and other information on partner activities
- Travel as required according to business needs, which may include 2-3 annual industry trade shows
- Collaborate with marketing and senior team members to provide direction on partner and market requirements
- Work with sales operations, customer experience and business support to resolve customer and agent-related issues and escalations
- Enhance and promote the Broadvoice name as a brand ambassador
Requirements
- A sales-orientation and customer-focus
- A track record of CCaaS and UCaaS sales success in a Channel Sales environment
- Experience in the telecommunications industry, specifically CCaaS and UCaaS
- Exceptional rapport-building, verbal and written communication, and follow-up skills
- Experience with CRM systems, preferably Salesforce
- Experience using MS Office tools; technically savvy
- Experience presenting to individuals or groups in person and via virtual meeting tools
Benefits
- Grow Your Career
- Enjoy Flexibility
- Community & Culture
- Make an Impact
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CCaaS salesUCaaS salesbusiness planningrevenue target settingnegotiationreporting
Soft skills
sales orientationcustomer focusrapport buildingverbal communicationwritten communicationfollow-up