Process Control Administrator

Broadridge

Process Control Administrator coordinating regulatory proxy and non-proxy mailings for Broadridge. Managing data quality, project workflows, and issuer compliance across client and production teams.

Posted 8/25/2026full-timeMarkham • 🇨🇦 CanadaMid-LevelSenior💰 CA$47,000 - CA$52,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating regulatory compliance and project management, with strong analytical skills and proficiency in Microsoft Office tools. Capable of managing multiple projects while ensuring timely and accurate deliverables in a detail-oriented environment.

Highest-signal resume keywords

Regulatory ComplianceProject ManagementData ValidationMicrosoft ExcelAnalytical Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryQuality ControlDocument ReviewRegulatory MailingsClient Needs AnalysisOperational DutiesFinancial Business OperationsDatabase SystemsDetail OrientationProcess Documentation

Soft Skills

Strong CommunicationTime ManagementTeam CollaborationOrganizational SkillsAbility to Work Under Pressure

Tools & Technologies

Microsoft AccessMicrosoft OutlookMicrosoft WordMainframe ApplicationsWindows Environment

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

ComplianceAuditFinancial IndustrySecuritiesProxy Season

About the role

Key responsibilities & impact

Coordinate all aspects of product or service offerings from inception through installation and final delivery
Coordinate receipt and application of project information from issuers or agents for regulatory compliance
Coordinate timely delivery of accurate deliverables for issuer clients
Coordinate with Client Management and Production Operations teams on regulatory requirements
Complete operational duties using Microsoft Access, Excel, internal systems, and mainframe applications
Extract, enter, and maintain large volumes of alphanumeric data accurately and on schedule
Perform quality control by validating data, comparing outputs with source materials, and proofreading documentation
Identify document or job-detail deficiencies and report them for resolution
Review dockets, samples, search cards, and work orders; verify information and provide sign-off
Confirm received and mailed materials match project requirements
Communicate Canadian processing updates and coordinate with Receiving and Finance
Review mailing-project requirements for securities and corporate regulatory compliance
Coordinate, document, schedule, and monitor regulatory mailings, including Notice & Access projects
Work with Client Management, Production Operations, Sales, and clients to clarify details and correct inconsistencies
Support Client Management with analytical reports, meetings, profile maintenance, and mainframe updates
Support implementation of services introduced through regulatory changes and gather client feedback
Document processes and procedures for new or changing regulatory requirements
Understand and document client business needs, analyze requirements, and recommend solutions
Help coordinate accurate, timely shareholder-meeting mailings
Plan, track, and deliver quality products and services across assigned projects
Keep the Senior Manager, Client Relations informed of developments requiring attention or action
Perform additional duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent
5 years’ experience in a similar position or equivalent is preferred
Knowledge and experience in Compliance and Audit is essential
Exposure to printing and financial business operations is preferred
Exposure to a detail-oriented environment
Previous experience in the financial industry is an asset
Strong analytical, written and verbal skills
Ability to work under pressure and manage multiple projects at one time
Good organization and time management skills
Ability to work independently and in a team environment
Ability to communicate effectively with associates, departments, management, and outside vendors
Advanced proficiency in Microsoft Outlook, Word, Excel and Access
Windows environment experience
Exposure to database systems is an asset
Basic home office setup, high-speed internet, and ability to work without distractions during core business hours
Must complete employment, education, credit, and Canadian criminal record background checks
Availability for overtime during Proxy season and other high-demand periods

Benefits

Comp & perks

Additional discretionary bonuses/incentives
Restricted stock units
Medical insurance
Dental insurance
Life insurance
Vision insurance
RRSP program with company match
Paid parental leave
Competitive vacation days
Medical insurance starts immediately upon hire
Flexible work arrangements
Home office setup and high-speed internet supported/provided as necessary
All necessary advanced technological tools are provided