Configure and maintain CICS system software and make configuration changes across hundreds of CICS regions in production, test, and Q/A environments.
Customize and maintain IBM and ISV software products running within or related to the CICS operating environment, including monitoring and support products like CPSM, Omegamon, CICS exit code, and productivity tools.
Provide real-time and 7x24 problem determination support for all business applications dependent on CICS environments.
Analyze traces, dumps, traps, and logs, collaborating with IBM, ISV technical support, and application development groups to resolve issues promptly.
Apply performance management tools and techniques to ensure optimal response times in high-volume transaction applications, monitoring and maintaining efficient use of all system resources to control costs.
Code and maintain existing programs used to customize the Broadridge CICS experience, utilizing Assembler, PL/I, and Rexx.
Effectively utilize change, incident, and problem management tools in accordance with data center standards and practices, actively participating in related meetings.
Requirements
8+ years of experience in supporting CICS environments within the insurance or mutual fund industry
Proficiency in programming languages such as Assembler, PL/I, and Rexx
Strong analytical skills for performance analysis and real-time problem determination in critical business environments
Expertise in using performance management tools and techniques to optimize system resources.
Excellent communication skills, with the ability to provide technical guidance and collaborate with development teams
Proficient in Microsoft Word, Excel, and PowerPoint
Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience
Benefits
Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings
All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.