Director of Fed Settlements

Broadridge

Director of Fed Settlements managing teams at Broadridge, focusing on operational support and automation strategies. Driving financial growth and client satisfaction in the settlements arena with 25 associates.

Posted 5/12/2026full-timeNewark • New Jersey • 🇺🇸 United StatesLead💰 $165,000 - $175,000 per yearWebsite

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

Provide outsourced operational/transactional business process support for clients, ensuring quality service and operational performance within the parameters of both the client needs and contract
Lead and supervise Fedwire Security Settlement functions and related processes such as Triparty, FICC/GSCC and TMPG for a U.S. team with responsibilities governing our global off-shore resources
Oversee direct managers/supervisors, team leads, and associates in the Fedwire Settlements area.
Coach and mentor staff with responsibilities that include providing constructive feedback, conducting annual performance reviews, managing salary and bonus budget for the group
Facilitate development of Broadridge’s automation tools such as Robotic Process Automation (RPA), Broadridge Exception Event System (BEES) and identify other areas with automation potential.
Identify automation opportunities and make recommendations to implement technical solutions in an efficient manner
Maintain, support and debug software application solutions in production and create technical dashboards enabling performance monitoring
Organize and track multiple automation opportunities across the department to ensure completion
Document implemented solutions and develop reusable components, scripts, and framework for efficiency
Drive financial growth and achieve team revenue targets. Meet prospective clients to add new business to Broadridge product suite such as ‘Impact’ for Fixed Income trade settlement
Accountable for daily operational functions. Address daily operational escalations from clients as a result of system or human error and resolve them in a timely manner. Also communicate the issue, solution and plan of action for future avoidance in a timely manner to both the internal and external parties
Mitigate Financial risk and market exposure for clients by proactively addressing unsettled trades with high Mark to Market (MTM) exposure and by monitoring ledger-to-bank reconciliation reports.
Participate in recruitment process by conducting technical interviews, devise training plan for new associates, supervise and track their progress via various metrics.
Conduct internal and external training programs on Broadridge products (such as Impact, BEES, and BPS) and operational processes (such as settlements, Net Free Equity, Daylight Overdraft, etc.
Implement and maintain quality controls by ensuring Written Supervisory Procedures (WSP) is adhered by the group
Develop and maintain Standard Operating Procedures (SOP) for training purposes, for reference during critical issues and for seamless operations
Coordinate and communicate with support functions such as HR, IT and Finance for system related, project related and team related functions

Requirements

What you’ll need

7+ years of experience with a bachelor's degree/equivalent experience
Series 99 preferred
A self-starter with keen attention to detail
Ability to work under tight deadlines and multi-task
Quick-learner that can adapt to a growing business
Ability to maintain positive relationships with clients and internal associates alike
Excellent verbal and written presentation skills
Proven knowledge of operations products and processes
Strong customer service orientation & strong prioritization and interpersonal skills
Impact/BONY BDC/FICC RTTM/BONY Accessedge experience a significant plus.

Benefits

Comp & perks

Bonus Eligible
Paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Robotic Process Automation (RPA)software application supporttechnical dashboardsautomation solutionsperformance monitoringfinancial risk mitigationledger-to-bank reconciliationoperational processesStandard Operating Procedures (SOP)Written Supervisory Procedures (WSP)

Soft Skills

attention to detailability to work under tight deadlinesmulti-taskingrelationship managementverbal communicationwritten communicationcustomer service orientationprioritizationinterpersonal skillscoaching and mentoring

Certifications

Series 99