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Business Analyst
BroadridgeBusiness Analyst at Broadridge, ensuring alignment of business needs with technical solutions. Collaborating with teams to develop effective documentation and enhance systems.
About the role
Key responsibilities & impact- Act as the liaison between Product and technology teams to ensure clear understanding and alignment of business objectives and technical solutions.
- Elicit, analyze, and document business and functional requirements through workshops, interviews, and process reviews.
- Develop comprehensive documentation, including Business Requirements Documents (BRD), Functional Requirements Documents (FRD), user stories, and process models.
- Collaborate with solution architects and developers to design scalable, efficient solutions that meet business needs.
- Conduct gap analyses to identify improvements between current (“as-is”) and future (“to-be”) state processes.
- Support development teams by clarifying requirements, managing scope changes, and reviewing interim deliverables.
- Partner with QA and business teams to define and execute test cases, manage UAT, and ensure traceability of requirements.
- Facilitate deployment readiness through business validation, training, and communication support.
- Monitor post-implementation performance, gather feedback, and recommend continuous improvements or system enhancements.
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field
- 8+ years of experience in business analysis, systems analysis, or a related role
- Strong understanding of business processes, system development life cycles, and project management fundamentals
- Proven ability to translate business requirements into technical solutions
- Excellent analytical, problem-solving, and critical-thinking skills
- Strong communication and interpersonal skills, with the ability to work effectively across teams
- Proficiency with requirements gathering, documentation, and presentation tools (e.g., Microsoft Office, Visio, or similar)
- Ability to manage multiple priorities and deliver high-quality results in a dynamic environment
Benefits
Comp & perks- Professional development opportunities
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysissystems analysisrequirements gatheringdocumentationprocess modelinggap analysisuser acceptance testingproject managementtechnical solutionsbusiness process improvement
Soft Skills
analytical skillsproblem-solvingcritical thinkingcommunication skillsinterpersonal skillscollaborationscope managementtrainingfeedback gatheringdynamic environment adaptability