Operations

• Administer and maintain enterprise storage infrastructure across Dell EMC PowerMax, PowerStore, PowerScale (Isilon), and ECS platforms.
• Manage SAN/NAS environments, including provisioning, zoning, LUN allocation, data migration, and lifecycle refresh activities.
• Configure and support Cisco and Brocade Fibre Channel switches, ensuring resilient connectivity, performance, and zoning consistency.
• Monitor storage performance, capacity utilization, and system health; trends and produce operational metrics.
• Execute configuration changes, patching, and regular maintenance to maintain a secure and stable storage environment.
• Partner with vendors and internal teams for escalations, technical troubleshooting, and performance optimization.
• Support incident management and change control processes, maintaining proper documentation and adherence to SLAs.
• Contribute to disaster‑recovery testing and backup/recovery initiatives across global data centers.
• Identify opportunities to automate workflows and improve operational efficiency.

Storage Operations Engineer – Dell EMC

Operations Excellence Consultant

Operations Specialist