Operations

• Perform daily reconciliation of tax withholding between various systems and multiple accounts
• Complete tax withholding payments to states and IRS
• Process tax correction and creation requests in various internal and third-party systems
• Process stop payment and reissues on distribution checks
• Perform monthly, quarterly and annual tax withholding filing with states/ IRS
• Accurately and timely process all daily inquiries, research and outages
• Handle escalated items and projects given by management
• Quality Control, consistently double checking any tasks that are processed by the team
• Balance tax withholding annually between various systems to ensure accurate and timely annual filing
• Train new employees and coordinate cross training for team members.

Associate, Operations

Deputy Director, Operations

Senior Operations Manager – Tolling

Global Customer Operations Strategy – Experimentation Leader

Division Operations Coordinator

Manager – Operational Excellence