Engineer

• Provide basic systems management support, particularly around our SCCM and core image.
• Be proficient at Application packaging and deployment, LAN, WAN, Wi-Fi access points.
• Track licensed applications and usage, as well as working with vendors to identify and monitor application usage.
• Collaborate with business and procurement personnels on any software audit items.
• Work with the business and associates in troubleshooting issues.
• Assist senior colleagues in identifying critical issues in IT design processes and policies.
• Provide advice and support for onsite endpoint support staffs and local site as needed.
• Create, track, and close tickets in problem management remedy application.
• Provide installation, maintenance, and tuning of Windows hardware and software systems.
• Provide mobility support for iOS and Android platforms, such as adding new users, managing accounts, and troubleshooting devices.
• Support an Active Directory domain environment.
• Interface and support business units in the Broadridge locations rollout of new tools and processes to leverage the Broadridge data center offerings.
• Support activities outside of normal business hours occasionally, such as occasional weekend work on system updates.

Associate Endpoint Computing Engineer – Contract

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