Technical Adoption Manager – Application Networking, Security
Broadcom
full-time
Posted on:
Location Type: Remote
Location: Belgium
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About the role
- Consult closely with customers to ensure their satisfaction and return on investment of VMware solutions.
- Engage resources across the entire VMware organization (sales, product management, education, R&D, and support).
- Actively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change.
- Report key account metrics and insights to VMware internal teams and contribute to TAM program development activities.
- Establish long-term relationships within assigned accounts while developing an understanding of the client’s strategic goals and overall impact on business results.
- Provide project leadership, coordination and architectural guidance for the customer’s Network Virtualization and major VMware initiatives.
- Collaborate with multi-functional VMware project teams which could consist of VMware consultants, engineers, product management and support staff.
- Map additional VMware solutions to the customer’s unique business and technical requirements.
- Maintain current knowledge of VMware’s load balancing and security solutions, along with a high-level technical knowledge of VMware’s product line and future product direction.
- Lead and drive challenging requests across simultaneous client engagements.
- Understand the customer’s high-level business challenges while functioning as an advisory resource for “Best Practices” and driving adoption of VMware solutions within your accounts.
- Managing customer engagement milestones, Customer Advocate; extraordinary customer liaison.
Requirements
- 12+ years’ proven strong networking experience and knowledge of VMware networking products.
- 2+ years proven experience in customer-facing positions in a role (e.g. TAM or technology consultant preferably with a management consulting, IT vendor or professional services organization)
- BS degree preferred or relevant years experience in lieu of a degree may be considered.
- Must have solid knowledge and understanding of VMware products including core product suite, virtualization, networking and security products, solutions, and services.
- Must have VMware Certified Professional Certification (VCP) or greater certification preferred (or be able to get it within 90 days)
- Must have solid technical background in advanced networking and security (preferably with technical certifications).
- Additionally, a background in data center infrastructure, operating systems, desktop deployments, system administration and/or technical architecture is preferred.
- Domain-level understanding of Cloud Infrastructure & Networking (Data Center Design, Network Architecture, Network Design, System Architecture Virtualization, Systems Management, Security)
- Network Security Tools and Network Security Concepts such as firewalls, IDS/IPS, and Security/Trust Zones.
- Network components and concepts such as: Routers, switches, load balancers, and other networking and security components from a variety of vendors.
- Virtual networking components such as VSG, Nexus 1000V, and vDS Networking protocols such as BGP & OSPF VLANs, VPN, Unicast vs Multicast, Management Networks, IP subnetting, and network design.
- Demonstrable experience and deep knowledge of the networking and load balancer technologies and vendors such as Cisco, F5, Riverbed, Force10, Vyatta/Brocade, A10 Networks, Arista, Infoblox, Palo Alto Networks
- Experience with integrating heterogeneous networking and security environments
- Understanding of modern IT and DevOps production data center and Cloud (ISP/ASP) operations.
- Familiarity with systems management concepts, processes and standards (e.g. SNMP); capacity/performance management and tuning
- Fast learner with the ability to explain complex technical concepts to a variety of audiences.
- Strong business insight and problem-solving skills with the ability to influence internal and external partners at all levels.
- Effective working independently and in a team setting.
- Strong organizational skills with the ability to handle multiple client demands.
- Superb communication, presentation and interpersonal skills including the ability to communicate effectively and build relationships with CxO level personnel.
Benefits
- Employee focused, inclusive workplace
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
networkingVMware productsvirtualizationnetwork securitydata center infrastructuresystem administrationnetwork architectureload balancingnetwork protocolsnetwork design
Soft Skills
customer engagementproblem-solvingcommunicationpresentationinterpersonal skillsorganizational skillsinfluencingteam collaborationindependent workingbusiness insight
Certifications
VMware Certified Professional Certification (VCP)