Analyze, debug, and root cause issues found within Broadcom’s PCIe switch products and work with appropriate development teams to provide a solution
Provide guidance to OEM and Cloud customers on properly integrating Broadcom’s PCIe switch products into GP-GPUs, AI/ML platforms, storage servers and custom designs
Guidance consists of architecture reviews, schematic reviews, layout reviews, design-in support and training customers on product features
Analyze Firmware, Driver, OS, and BMC logs to identify the root cause of issues reported by system designers
Develop debug software to gather failure data whenever needed
Capture and analyze PCIe protocol bus trace to identify the issue root cause
Develop product documentation for use by customers implementing Broadcom’s PCIe switch products
Develop relations and collaborate with industry partners to provide value to mutual customers
Train field sales and support staff in the features and uses of Broadcom PCIe switch products
Develop tools and processes to improve debug efficiency and customer satisfaction
Co-ordinate software release timing with the Development team and work with Dev Ops teams to port fixes and produce Release Notes
Help procure lab equipment, manage inventory, and keep lab organized
Represent Broadcom PCIe Switch at industry events
Occasional travel, some of which may be international

Requirements

Experience with firmware, host software, hardware, and PCIe protocol level debug
Experience developing and debugging C code
Prior experience in embedded software debug or development (firmware, drivers, BIOS) using PCIe technology
Experience reading board schematics and layout files
Experience in design/debug of HW/PCBA
Skilled at debugging and analyzing high speed analog signals
Skilled in organizing information
Self-motivated and a strong self-driven learner who learns new technologies quickly
Good written and verbal communications skills
Ability to prioritize and manage multiple parallel tasks
Strong interpersonal skills
Must be able to articulate and explain complex technical problems to customers and internal teams
Bachelor of Science in Electrical Engineering or Computer Engineering or related field plus 8 years of relevant experience (or Masters Degree in related field plus 6 years of relevant experience)

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

firmware debuggingC programmingembedded software developmentPCIe protocol debuggingboard schematics readinghigh speed analog signal analysisdebug software developmentproduct documentation developmentdesign/debug of HW/PCBAarchitecture reviews

Soft Skills

self-motivatedstrong learnerwritten communicationverbal communicationinterpersonal skillsorganizational skillsability to prioritizetask managementcustomer trainingcollaboration

Certifications

Bachelor of Science in Electrical EngineeringBachelor of Science in Computer EngineeringMaster's Degree in related field