Contract Manager
Bristol Waste Company
full-time
Posted on:
Location: 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversee the operational activities within Bristol Waste’s security services to ensure delivery of a high-quality, compliant, and customer-focused service.
- Act as a key liaison with internal and external stakeholders, including Bristol City Council, ensuring service expectations and contractual obligations are met.
- Drive strategic improvements and operational efficiencies within the security function.
- Provide leadership, support, and development opportunities to the security team; manage performance and training.
- Manage and coordinate all security operations, including resource allocation, scheduling, and performance monitoring.
- Ensure compliance with contractual agreements, SIA ACS, NSI Gold, and company policies; conduct site inspections and audits.
- Oversee deployment of static security, mobile patrols, and Cash-in-Transit services; oversee incident response procedures.
- Monitor KPIs and SLAs; identify and mitigate risks and develop contingency plans.
- Manage the security budget and financial performance; support expansion and identify business growth opportunities.
- Maintain accreditation standards and support audit preparations; stay informed on legislative changes.
Requirements
- Strong leadership and team management skills.
- Excellent communication and client relationship management abilities.
- High-level understanding of static security, mobile patrols, and Cash-in-Transit (CViT) operations.
- Strong problem-solving and decision-making capabilities.
- Proficiency in security management systems and reporting software.
- Ability to manage multiple sites and prioritise tasks effectively.
- Ensure all security personnel meet SIA licensing requirements (implied requirement to manage and ensure compliance).