Associate Director, Cardiovascular Accounts – Customer Engagement

Bristol Myers Squibb

Associate Director managing CV accounts and customer engagement at Bristol Myers Squibb. Collaborating across functions to drive effective execution and support business goals in healthcare.

Posted 7/29/2026full-timeRaleigh • North Carolina • 🇺🇸 United StatesSenior💰 $166,350 - $201,571 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic account management and marketing within the pharmaceutical industry, with a strong focus on cardiovascular products and market access. Proven ability to collaborate cross-functionally and drive revenue growth through effective stakeholder engagement and communication.

Highest-signal resume keywords

Cardiovascular ExperiencePharmaceutical Industry ExperienceStrategic Thinking SkillsHospital Payment ModelsEMR/EHR Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementBusiness DevelopmentSales LeadershipFormulary AccessReimbursement DynamicsPathways DevelopmentClinical Management ToolsPopulation Health ManagementMetrics AnalysisPharmacy Planning

Soft Skills

Excellent Communication SkillsStakeholder EngagementCross-Functional CollaborationProblem-Solving

Tools & Technologies

EHR SystemsClinical Management Tools

Certifications & Qualifications

Bachelor's DegreeAdvanced Degree Preferred

Industry Keywords

Healthcare SystemIntegrated Delivery NetworksLimited Distribution NetworksPayer DynamicsAcute Care

About the role

Key responsibilities & impact

The Associate Director, CV Accounts & Customer Engagement, reports to the Director, CV Accounts & Customer Engagement and will work cross-functionally with matrix teams, both in the field and at the home office, to ensure tactical execution aligns with the overall brand strategy.
By collaborating with teams focused on reimbursement, REMS, access, brand, and field operations, the Associate Director will support business goals and drive the effective implementation of strategic initiatives to achieve organizational objectives.
Deliver all access, value, PHM, quality, and unbranded messages and tools with population health decision makers or C-suite individuals.
Support safe and appropriate use of BMS CV products through education on treatment protocols, order sets and other clinical management tools with formulary committee members.
Support onboarding and ongoing management to LDN operations at SPs to support REMS and access.
Education around EHRs through approved resources and referral to the HIT specialist.
Collaborate cross-functionally with Sales, Medical, Marketing, Market Access, Patient Services, BI&A, and other matrix teams to support strategic initiatives.

Requirements

What you’ll need

Minimum 5 years of experience in marketing, access, account management, business development, or sales leadership within the pharmaceutical or healthcare industry.
Cardiovascular experience strongly preferred.
Must possess a bachelor's degree; an advanced degree is strongly preferred.
Deep understanding of the U.S. healthcare system, including hospitals and acute care, integrated delivery networks (IDNs), limited distribution networks (LDNs), organizer provider networks, and payer dynamics.
Experience with hospital payment models and metrics, formulary access and reimbursement dynamics, pathways and protocol development, EMR/EHR systems, pharmacy planning and operations strongly preferred.
Track record of driving revenue growth and/or achieving field execution targets in the pharmaceutical industry and consistently exceeding expectations.
Strong strategic thinking skills with the ability to structure complex challenges and translate them into actionable plans.
Strong ability to interface with stakeholders both internally and externally.
Excellent communication skills, both written and oral.
Experience in the pharmaceutical or healthcare industry with a strong focus on hospital-based sales and market access.

Benefits

Comp & perks

Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays