Associate Director, Customer Data Privacy – Consent Enablement

Bristol Myers Squibb

Seeking an Associate Director to enable Customer Data Privacy & Consent at Bristol Myers Squibb. Assist in translating privacy and data requirements into operational processes and workflows.

Posted 7/1/2026full-timePrinceton • New Jersey • 🇺🇸 United StatesSenior💰 $167,540 - $203,013 per yearWebsite

About the role

Key responsibilities & impact

The Associate Director, Customer Data Privacy & Consent Enablement is responsible for helping BMS translate evolving privacy, consent, and customer data requirements into practical commercial processes, data requirements, and system capabilities.
Translate privacy, consent, and customer data requirements into practical guidance, workflows, controls, and operational processes for commercial teams.
Support the operational pull-through of applicable privacy and consent requirements across HCP, patient, digital, omnichannel, and third-party commercial data activities.
Partner with Legal, Compliance, and Global Consent & Data Privacy to assess new or changing requirements and determine commercial impact.
Help maintain operational readiness as privacy, consent, and customer data requirements evolve across applicable jurisdictions.
Partner with Marketing and other commercial functions to understand HCP and patient engagement initiatives and translate business needs into data, consent, privacy, and reporting requirements.
Ensure commercial data classifications, consent indicators, approved uses, and restrictions are reflected in relevant data catalogs, documentation, and business processes.
Support data protection, privacy impact, and commercial data-use assessments as needed for higher-risk processing activities.
Provide clear business, data, consent, privacy, and reporting requirements to IT/BI&T, data product owners, and platform teams.
Track implementation progress, identify operational gaps, and help coordinate remediation with relevant stakeholders.

Requirements

What you’ll need

Bachelor’s degree in Business, Law, Compliance, Information Systems, Data Governance, or a related field; advanced degree or privacy certification preferred.
Minimum 5 years of experience in privacy operations, consent management, data governance, regulatory compliance, commercial operations, or related functions.
Working knowledge of privacy, consent, and data protection requirements as they apply to commercial, marketing, digital, HCP, patient, and third-party data activities.
Experience translating legal, privacy, or business requirements into practical workflows, data requirements, controls, and system capabilities.
Familiarity with consent management platforms, customer data platforms, data catalogs, digital engagement platforms, or related commercial data systems.
Strong ability to work cross-functionally with Legal, Compliance, Commercial, IT/BI&T, data product teams, and external partners.
Strong analytical, communication, documentation, and project coordination skills.
Experience in pharmaceutical, life sciences, or similar healthcare-related industries.
CIPP/US or related privacy certification preferred or willingness to obtain.

Benefits

Comp & perks

Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

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Hard Skills & Tools

Data Requirements TranslationWorkflow DevelopmentOperational Process DesignData Protection AssessmentPrivacy Impact Assessment

Soft Skills

Analytical SkillsCommunication SkillsDocumentation SkillsProject Coordination Skills

Certifications

CIPP/USPrivacy Certification