Director, Operational Excellence

Bristol Myers Squibb

. Coach sites and site leaders in the development and execution of COMPASS Roadmaps leveraging the BMS operating system to deliver results and mature Operational Excellence culture .

Posted 4/24/2026full-timePrinceton • Massachusetts, New Jersey • 🇺🇸 United StatesLead💰 $190,680 - $247,231 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Coach sites and site leaders in the development and execution of COMPASS Roadmaps leveraging the BMS operating system to deliver results and mature Operational Excellence culture
Apply Continuous Improvement and Lean tools to consistently improve performance, reduce waste and drive productivity across PDS sites and functions
Support and influence changes to operations and processes; support movement to an organizational ‘Lead with Data’ mindset and fact-based decision-making culture
Contextualize critical business issues and value levers, work to embed an objective and unbiased point of view into the business conversation with stakeholders, using the ability to communicate complex quantitative analysis in a clear, concise, and actionable manner
Build customized organizational capability plans that meet the needs of the OpU
Develop comprehensive data collection, performance reporting and review mechanism
Design/architect analytics solutions including data transformation, data visualization, statistical analysis, modeling platforms, data manipulation software and visualization tools
Establish and maintain clear and ambitious SMART KPIs to ensure that organization objectives in the areas of safety, quality, service, cost and efficiency are met
Business Process Improvement - Define, optimize and maintain end-to-end business processes
Lead workshops, Kaizen, DMAIC, PDCA and Lean Six Sigma Projects
Partner with leadership to identify high impact opportunities, execute process improvements and drive initiatives across the organization
Identify and eliminate process inefficiencies, bottlenecks, and waste to enhance productivity and reduce costs
Deployment of Governance Systems & Visual Management Systems
Root cause problem solving
Optimization of Labor, Facility, and Space Utilization
Identification of meaningful Metrics and Key Performance Indicators (KPIs)
Continuous Improvement Education, Training, Project Intake, and Prioritization
Build organizational capability and provide training/coaching
Building, maintaining and leveraging relationships across the matrix to identify opportunities for process improvement and facilitate the implementation of measurement and management systems
Ensure compliance with organizational policies and procedures related to resource management
Stay current with industry trends and emerging technologies related to Compass and process improvement
Implement innovative solutions to drive process improvements and enhance business performance
Foster a culture of innovation and continuous improvement within the organization
Travel up to 50%

Requirements

What you’ll need

Bachelor’s degree in Engineering, Management, Project Management, or a related field; MBA or advanced degree preferred
Minimum of 12 years of experience in operations, project management or a related field
Minimum of 5 years in OpEx ideally leading deployment of an operating system globally
Financial acumen to develop business case
Proven track record of successfully managing complex projects and driving operational excellence
Strong leadership and team management skills, with the ability to motivate and inspire others
Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels
Proficiency in project management tools and methodologies, such as Agile, Scrum, or PMP
Strong analytical and problem-solving skills, with the ability to make data-driven decisions
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities
Experience in the Pharmaceutical Industry or similar
Lean Six Sigma Black Belt, Master Black Belt preferred
Strong leadership capability to make decisions while balancing speed, quality & risk with patient focus.

Benefits

Comp & perks

Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

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Applicant Tracking System Keywords

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Hard Skills & Tools

Continuous ImprovementLean toolsData transformationData visualizationStatistical analysisModeling platformsBusiness Process ImprovementSMART KPIsRoot cause problem solvingOptimization of Labor

Soft Skills

LeadershipTeam managementCommunicationInterpersonal skillsAnalytical skillsProblem-solvingInfluencing stakeholdersMotivating othersOrganizational capability buildingAdaptability

Certifications

Lean Six Sigma Black BeltMaster Black Belt