Manager, Business Analyst – Patient Operations Product Team
Bristol Myers Squibb
full-time
Posted on:
Location Type: Office
Location: Princeton • New Jersey • United States
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Salary
💰 $94,180 - $114,124 per year
About the role
- Collaborate regularly with a diverse range of internal teams including scheduling, partners, product management and provide guidance on documenting business requirements in user stories.
- Requirement gap analysis and contribute to user stories functional risk assessment.
- Functional verification of user stories before passing it to the testing team.
- Collaborate with BMS Hyderabad team on user stories, requirements clarification, in-sprint refinement, sprint demos.
- Collaborate with technical and integration team on integration mapping.
- Salesforce and Integration defect triage and helping technical resources on defect management.
- Assess user stories with deep understanding of salesforce and assign appropriate size and complexity.
- Author GxP documentation like configuration specification, data dictionary, user access and permissions as well as contribute to user requirement specification.
- Assess new requirement impacts to translation and manage end to end translation process from IT.
- Build strategy and execution for translating cell therapy 360 portals into new languages / markets.
- Collaborate with production support team on priority defects.
- Mentor and guide the team on requirement management, sprint & release demos.
- Keeps continuous improvement and process efficiencies in mind when evaluating releases and enhancements.
Requirements
- Bachelor’s degree: degree in computer science, management information systems or related field.
- Master’s degree preferred.
- 5-7 years of experience in IT project execution and/or business consulting on large enterprise implementations.
- 3+ years of experience in Salesforce Technology as Functional / Business Analyst and having exposure to Salesforce configurations.
- At least 2+ years of experience working in pharmaceutical industry is preferred.
- Experience working with Onsite and Offshore teams.
- Experience on systems supporting multi-product, multi-regions scheduling would be a plus.
- Experience on GxP systems Is preferred.
- Salesforce Certified Administrator or Advanced Administrator certification(s) a plus.
- Ability to work in Scrum team and good knowledge of Agile methodologies.
Benefits
- Health Coverage: Medical, pharmacy, dental, and vision care.
- Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
- Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
- Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceGxP documentationuser storiesrequirement gap analysisfunctional risk assessmentintegration mappingdefect managementtranslation process managementAgile methodologiesproject execution
Soft skills
collaborationmentoringguidancecontinuous improvementprocess efficiencies
Certifications
Salesforce Certified AdministratorSalesforce Advanced Administrator