
Associate Director, System Health, Data Quality Stewardship
Bristol Myers Squibb
full-time
Posted on:
Location Type: Hybrid
Location: New Brunswick • New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $163,230 - $197,801 per year
Job Level
Senior
Tech Stack
ServiceNowTableau
About the role
- Oversee the performance and health of the Infinity System and BMSDocs, monitoring its efficiency, ease of use and consistency.
- Proactively identify areas for improvement and work with partners to implement solutions that enhance system performance.
- Review and evaluate potential mitigations identified through performance and health monitoring, to make priority decisions based on data, digital strategy, ROI, and compliance considerations.
- Establish and enforce data quality standards within Infinity and BMSDocs.
- Implement data validation checks and data integrity measures to ensure highest quality for advanced analytics and decision-making.
- Actively gathers feedback from users and stakeholders through GPOs, leveraging both user input and system data to identify areas for improvement and enhance system.
- Closely monitoring mitigations to ensure their effectiveness and driving course corrections when necessary.
- Lead cross-functional teams on solutions to enhance system health and digital alignment.
- Generate regular reports on system performance and health metrics, data quality, and process optimization efforts to communicate and make informed decisions.
- Partner with QMS Data Governance pillar lead to ensure strategy design is enabled; act as SME to support QMS Data Governance strategy continued development.
- Coordinate on the QMS Data Governance Council, driving alignment on attribute definitions, controlled vocabularies, and changes that impact enterprise metrics.
- Ensure activities are properly documented in ServiceNow.
- Collaborate with IT and Digital Quality and Governance (DQnG) to align with Global Quality, GPS, and Enterprise Data Governance to ensure governance decisions are reflected in QMS-specific technical metadata, master data, and data lake architecture.
- Provide feedback and insights from QMS Data Governance to influence Global Quality, GPS, and Enterprise Data Governance bodies.
- Partner with IT to implement automated data-quality checks and validation reports, ensuring visibility and improvements into system health.
- Participate in technical governance forums to ensure QMS data requirements are considered early in design.
- Leverage knowledge of BMS systems to support and advance the department’s data mesh vision.
Requirements
- Bachelor’s degree in Life Sciences, Engineering, Data Management, Statistics or related field.
- 8+ years' experience in the Biopharma/Pharmaceutical industry with cross-functional experience in one or more areas (i.e. research, quality systems, data governance, analytical, quality, engineering, manufacturing, regulatory CMC, or IT).
- Proven ability to understand complex processes/problems and propose alternate solutions.
- Demonstrated ability to apply basic statistical concepts (e.g., mean, median, standard deviation, correlation) to analyze and interpret data sets.
- Demonstrated ability to manage multiple, simultaneous projects and programs.
- Demonstrates innovation, flexibility, open-mindedness, and adaptability to meet objectives in a rapidly changing environment with shifting priorities.
- Demonstrated ability to work in a matrixed organization with a range of technically, culturally, and geographically diverse teams and to influence areas not under direct control to achieve objectives and effectively communicate challenging goals and objectives.
- Experience in data governance or master data working groups (e.g., QMS attribute change councils).
- Familiarity with enterprise Quality systems (e.g., Veeva QMS, BMSDocs, Infinity, TrackWise, MES, SAP) and reporting tools (Power BI, Tableau, Spotfire).
- Strong understanding of system performance management and data quality assurance principles.
- Strong program and project management experience with proven track-record of managing cross-functional programs to produce significant strategic impact.
- Strong understanding of GxP regulations, 21 CFR Part 11, Annex 11, ALCOA+, and/or data integrity requirements.
- Demonstrated change agility and leadership in anticipating and leading others through ambiguity by continuously creating context and engaging individuals in what it means for them.
- OPEX/Lean Six Sigma experience preferred.
- Ability to communicate and collaborate with employees and management at all levels and through various formats (e.g. presentations, written proposals, reports, correspondence, lead meetings, face-to-face dialogue, etc.)
- Proficiency in data analytics and advanced analytics tools.
Benefits
- Medical, pharmacy, dental and vision care.
- Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
- Financial well-being resources and a 401(K).
- Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.
- Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.
- Parental, caregiver, bereavement, and military leave.
- Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
- Other perks like tuition reimbursement and a recognition program.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data governancedata quality assurancedata analyticsadvanced analyticsstatistical analysisproject managementprogram managementsystem performance managementdata validationdata integrity
Soft skills
innovationflexibilityadaptabilitycommunicationcollaborationleadershipchange agilityproblem-solvinginfluencingworking in a matrixed organization