Collaborate with the development teams on how we develop, test, and deploy the platforms
Maintain CI/CD pipelines to ensure that our build/deployment pipelines are automated to remove inefficiencies, toil, risk, and waste (cost)
Automate mundane tasks so that all of the engineering teams focus more on strategic development and driving business value.
Work with developers to build highly observable systems that proactively report on system performance and reliability.
Resolve critical customer issues that improve customer satisfaction and renewal rates
Work with the security and compliance teams to identify and appropriately mitigate risks.
Participate as a First Responder in on-call, incident response, and incident management
Champion processes that support team-led work planning and value delivery
Participate in planning sessions that ensure objectives are well-understood so that standards and metrics can be established
Assist in building a highly capable team based on great talent identification and recruiting
Help ensure that the engineering team is happy, prolific, and autonomous
Maximize the productivity of our technologies by assisting in the development of technical documentation
Participate in incident postmortems to analyze the root causes of incidents and assess responses.
Requirements
5+ years of experience with Linux systems administration and scripting languages like JavaScript, Python, Bash, etc.
5+ years of experience designing and maintaining highly available, secure cloud infrastructure, including application/web firewalls, routing, VPCs, load balancers, auto-scaling, IDS, etc.
3+ years of experience with IaC & configuration management tools like Terraform and Ansible.
3+ years of experience with monitoring software such as Datadog, Elastic Stack, New Relic; including implementation of observability, monitoring, and reporting solutions.
3+ years of experience building CI/CD pipelines using tools like GitHub, Bitbucket, Jenkins, etc.
Experience maintaining cloud platforms that comply with industry standards and best practices for security and privacy (e.g., SOC2, PCI-DSS, HIPAA, GDPR).
Experience with containers and orchestration via Docker and Kubernetes in a public cloud environment
Excellent verbal and written communication skills.
BS in Computer Science, Computer Engineering, Electrical Engineering, or related discipline.
Benefits
Applicants must be authorized to work for ANY employer in Canada.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Linux systems administrationscripting languagesJavaScriptPythonBashcloud infrastructureIaCTerraformAnsibleCI/CD pipelines