Brillio

Director, Client Partner

Brillio

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • United States

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Salary

💰 $175,000 - $225,000 per year

Job Level

Lead

About the role

  • The Global Client Partner position is a key role within the Brillio Customer Success team for North America, responsible for driving sales and business development strategies, and executive relationships for one of our most strategic clients.
  • In this role, you will be responsible to drive superior customer experience and revenue growth. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating a long-term strategic partnership with the clients.
  • The role shall be assisted by a team of client partners and practice managers who shall help create the customer experience and delivery excellence.
  • The Partner will act as a “trusted advisor” to his/her client and have a mix of strategic business and technology experience. With Brillio’s strong presence in the telecom space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field.

Requirements

  • Establishing and managing client relationship at all levels.
  • Establishing and building "trust" and leverage client context by understanding client's overall business goals and culture
  • Positioning Brillio as a Strategic IT partner and identify new avenues for Brillio to partner, implement and deliver within the account.
  • Managing the account P&L & high-level delivery responsibility up to $20M.
  • Mapping Brillio’ s capabilities and solutions to client’s requirements.
  • Build newer relationships with one of the marquee Fortune 1000 customers.
  • Build and scale the portfolio and Brillio’s capabilities.
  • Driving client services and delivery teams to achieve the desired goals with an extreme focus on being relevant for the client.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business developmentsales strategiesaccount managementP&L managementcustomer experiencedelivery excellencestrategic partnershipclient services
Soft skills
relationship buildingtrust establishmentcommunicationstrategic thinkingadvisory skillsteam collaborationclient focus