Production Specialist

Brilliant

Production Specialist managing branded merchandise and corporate gifting projects for Brilliant. Coordinating suppliers, creative teams, purchase orders, timelines, and final delivery.

Posted 8/18/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and production coordination, with a strong focus on communication, problem-solving, and collaboration across teams. Proficient in utilizing project management tools and maintaining project timelines while ensuring exceptional customer service.

Highest-signal resume keywords

Project ManagementProduction CoordinationWrikeProblem-SolvingCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProduction CoordinationPurchase Order ManagementInvoice ProcessingVendor Communication

Soft Skills

Problem-SolvingAnalytical SkillsCustomer-First MindsetVerbal CommunicationWritten Communication

Tools & Technologies

WrikeAsanaZenDeskIntercomSlack

Industry Keywords

Creative AgenciesCorporate GiftingLogisticsProduction-Based RoleProject Execution

About the role

Key responsibilities & impact

Manage the production process from post-estimate approval through final delivery
Manage multiple projects simultaneously and prioritize tasks to keep projects on track
Serve as the main contact for project-specific vendor and supplier communications
Maintain communication, document updates in Wrike and Slack, and keep Creative Partners informed of project status
Route art proofs to clients, coordinate feedback, and communicate revisions to the design team through final approval
Generate and submit accurate purchase orders and confirm order details with suppliers
Monitor purchase orders, production progress, schedules, and key milestones
Review supplier invoices, process payments, and maintain complete records
Verify pricing accuracy and hold suppliers accountable to maintain project margins
Use Brilliant’s internal tools and technology to support project execution and fulfillment
Collaborate with Design, Client Success, Operations, and Fulfillment teams
Identify and manage delays, inventory issues, and other exceptions with solution-oriented strategies
Optimize bandwidth, resources, and workflows for efficient project execution

Requirements

What you’ll need

2+ years of experience in project management, production coordination, or a similar logistics and production-based role
Experience with creative agencies or corporate gifting preferred
Ability to work within tight deadlines and meet customer expectations
Strong problem-solving and analytical skills in a fast-paced environment
Excellent verbal and written communication skills, including explaining complex issues simply
Customer-first mindset and passion for exceptional service
Technical proficiency with software applications and ability to learn new systems quickly
Experience with project management tools such as Wrike or Asana
Experience with ticketing systems such as ZenDesk, Intercom, or Front
Ability to manage large projects and coordinate across departments

Benefits

Comp & perks

Medical, Dental, & Vision benefits
Flexible PTO
Paid company holidays
Work from home setup stipend for new hires
Equity
Global footprint supporting clients across 180+ countries
Growth and innovation opportunities
Hands-on collaboration with sales, product, success, and fulfillment teams