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Senior Housing Coordinator
Brilliant CornersSenior Housing Coordinator providing housing support and coordination to vulnerable individuals in California. Coordinating move-ins and ensuring housing retention for clients.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in housing rights, including knowledge of Fair Housing Laws and reasonable accommodations, while effectively managing a caseload of clients and coordinating with service providers. Exhibits strong organizational, communication, and critical thinking skills to support tenant well-being and facilitate housing placements.
Highest-signal resume keywords
Knowledge Of Fair Housing LawsExperience Working With Homeless IndividualsAbility To Respond In EmergenciesExcellent Verbal And Written Communication SkillsExperience Presenting To Large Groups
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data InterpretationRunning ReportsBasic Computer KnowledgeMS WordMS ExcelPowerPointUnit InspectionsWellness ChecksHousing CoordinationRecord-Keeping
Soft Skills
Highly OrganizedReliableStrong Interpersonal SkillsAbility To Take FeedbackFlexibility
Tools & Technologies
Salesforce
Certifications & Qualifications
Valid California Driver’s LicenseClean Driving RecordAutomobile Insurance
Industry Keywords
Supportive HousingReasonable AccommodationsCrisis SettingTenant Maintenance RequestsHousing RightsSection 504 Of The Rehabilitation Act
About the role
Key responsibilities & impact- Collaboratively work with Service Providers, Property Management and/or Facility Administrator/Staff on all resident issues with support from the Program Supervisor.
- Coordinate regular meetings with partner agencies and take the lead on facilitating the meetings on behalf of Brilliant Corners.
- Coordinate move-ins
- Act as a liaison between clients, Service Providers/Case Management partners
- May assist with various trackers like exits and move-ins
- May assist with housing placements and assignments
- Review and provide support for reasonable accommodations
- Audit Salesforce data
- Ensure tenant well-being and unit habitability through a regular schedule of unit inspections and wellness checks.
- Assist with developing/updating Housing Coordinator training manual and onboarding new staff on the team
- Respond to housing and tenant-related emergencies during normal business and after hours.
- Maintain a caseload of about 30 clients
- Become competent with the housing rights of people with disabilities under Section 504 of the Rehabilitation Act of 1973 and the Fair Housing Act, As Amended in 1988
- Assess the need for reasonable accommodations/unit modifications and ADA compliance, and assist program participants through the process of obtaining the request
- Educate community members about the housing needs of identified program participants and the importance of supportive housing
- Submit and follow up on tenant maintenance requests
- Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of tenants, staff and organizational information at all times and exercise appropriate boundaries with tenants
- Routinely make home visits and phone calls to program participants
- Attend all agency staff meetings and trainings, as well as department meetings and case conferences
- Other duties as assigned
Requirements
What you’ll need- Experience presenting in front of a large group of people
- Experience with interpreting data and running reports
- Willingness to travel and make multiple visits in the field
- Experience working with homeless individuals
- Highly organized and reliable
- Able to take feedback well
- Experience working in a crisis setting and ability to respond appropriately in an emergency
- Knowledge of supporting housing
- Knowledge of Fair Housing Laws and reasonable accommodations
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Possession of a valid California driver’s license, a clean driving record, and automobile insurance
- Access to reliable transportation
- Basic computer knowledge, MS Word and Excel required; PowerPoint preferred
- Flexibility required regarding scheduling and prioritizing of tasks
- Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
- Ability to work independently and collaboratively
Benefits
Comp & perks- Health Care Plan (Medical, Dental, & Vision)
- Retirement Plan (With 5% Match)
- Life Insurance (Basic, Voluntary and AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
- Wellness Resources
- Hybrid Work