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Housing Coordinator
Brilliant CornersHousing Coordinator providing direct services to formerly homeless individuals in Los Angeles County. Responsibilities include managing housing placements, ensuring tenant well-being, and collaborating with service providers.
About the role
Key responsibilities & impact- Assist program participants, case managers, and property providers in navigating the public housing agencies, if applicable.
- Coordinate program participants' move-ins into scattered-site units, project-based units, and/or enriched residential facilities.
- Liaise between program participants and case management services.
- Work with the Housing Acquisitions team to assist with housing placements and assignments.
- Ensure program participants well-being and unit habitability through a regular schedule of unit inspections and wellness checks.
- Respond to housing and tenant-related emergencies during normal business and after hours.
- Assess the need for reasonable accommodations/unit modifications and ADA compliance and assist program participants through the process of obtaining the appropriate information and documentation, if applicable.
- Educate community members about the housing needs of identified program participants and the importance of supportive housing.
- Submit and follow up on tenant maintenance requests.
- Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of program participants, staff, and organizational information at all times.
- Update multiple data systems with appropriate participant information.
- Routinely make home visits and phone calls to program participants while still exercising appropriate boundaries with them.
- Attend all agency staff meetings and trainings, as well as department meetings and case conferences.
- Other duties as assigned by the Program Supervisor or Program Manager.
Requirements
What you’ll need- One year of work experience in non-profit human services
- Experience with homeless, veterans, and/or people with health conditions or impairments a plus
- Knowledge of different housing models – such as permanent supportive housing or rapid rehousing – or the public housing agency (PHA) system a plus
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Willingness to travel all over Los Angeles county and make regular in-person visits in the community
- Possession of a valid California driver’s license, a clean driving record, and automobile insurance
- Access to reliable transportation
- Basic computer knowledge, MS Word and Excel required; PowerPoint preferred
- Flexibility is required regarding scheduling and prioritizing tasks
- Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
Benefits
Comp & perks- Health Care Plan (Medical, Dental, & Vision)
- Retirement Plan (With 5% Match)
- Life Insurance (Basic, Voluntary and AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
- Wellness Resources
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data systems managementunit inspectionswellness checksreasonable accommodationsADA compliancerecord-keepingcritical thinkingcommunication skillsorganizational skillscase management
Soft Skills
interpersonal skillsflexibilityindependent judgmentverbal communicationwritten communication
Certifications
California driver’s licenseautomobile insurance