Operations Specialist

Brilliant Corners

Operations Specialist processing payments and requests for non-profit housing services at Brilliant Corners. Collaborating with various teams to ensure effective payment processing and reporting.

Posted 5/28/2026full-timeLos Angeles • California • 🇺🇸 United StatesJunior💰 $24 - $31 per hourWebsite

About the role

Key responsibilities & impact

Payments Team - This team processes client and unit related requests for our FHSP program including general assistance requests, ARVU payments, rental subsidy payments, and utility payments. This team is responsible for tracking these payments using Intacct financial software and/or Excel and responding promptly to payment inquiries from vendors and internal departments.
HPU/Contracts and Grants Team - This team processes a variety of client related payment requests to support clients in retaining their housing as well as processing various invoices relating to our contracts. This team assists with contract preparation, execution and tracking. As well as vendor documentation management and compliance tracking. This team is responsible for tracking these payments using Intacct financial software and/or Excel and responding promptly to payment inquiries from vendors and funders.
Move-In Assistance Team - This team processes client payments related to security deposits, utility deposits, move-in furniture, and on-going assistance. The team is also responsible for generating unit contracts and participant/landlord agreements related to client move-ins. The team is responsible for processing payments using Intacct, providing on-going reporting, responds promptly to inquiries from case management, funders, and internal partners.
Applications & Closeout Team - This team processes client applications for the FHSP program ensuring that all data is correct and supports case management in this process. The team also handles the accounts receivable portion at the time of move out. These responsibilities vary from security deposit returns, damage mitigation, or invoicing partnering facilities. The team is responsible for tracking processes on Salesforce and entering AR into Intacct, responding promptly to funders and vendors, and providing on-going reporting to partners.

Requirements

What you’ll need

1+ years’ experience in a non-profit setting preferred but not required
Intacct software experience preferred but not required
Salesforce/CRM software and/or database experience preferred but not required
Intermediate-level familiarity with Microsoft Word and Excel required
Strong communication skills with effective messaging and strong follow up
Able to work in collaboration with team, internal and external departments as needed
Data and metric drive, comfortable around numbers
Process driven
Strong attention to detail
Ability to understand, retain and apply program policies to role

Benefits

Comp & perks

Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (With 5% Match)
Life Insurance (Basic, Voluntary and AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
Wellness Resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrypayment processinginvoice processingcontract preparationcompliance trackingaccounts receivablereportingdata analysismetric trackingprogram policy application

Soft Skills

communicationcollaborationattention to detailfollow upprocess driventeamworkproblem solvingorganizational skillsadaptabilityinterpersonal skills