Account Manager
Kigo
Director of Evaluation and Engagement
Brilliant Corners
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $120,000 - $136,000 per year
Job Level
Lead
About the role
- Organization: Brilliant Corners provides housing and housing-related services to California’s most vulnerable individuals, focusing on those transitioning from or at risk of homelessness or institutionalization.
- Department: Program Development team supports quality assurance, program evaluation, program policy, client engagement, and staff development across Housing Services.
- Role overview: Director of Evaluation and Engagement leads mixed-methods evaluation and participant engagement for the Housing Services Division.
- Responsibilities: design and implement division-wide evaluation frameworks; lead full life cycle of evaluation from research design to dissemination; develop metrics and data collection tools; translate findings into reports, dashboards, and presentations.
- Engagement: lead inclusive participant engagement strategies, co-lead participant advisory boards, design and facilitate focus groups/interviews/surveys, and create stakeholder feedback loops.
- Strategy & collaboration: advance strategic plan objectives and KPIs, collaborate with program leadership, data, policy, quality assurance, and communications; contribute to grant proposals and reporting.
- Supervision: supervise and mentor staff supporting evaluation and engagement work (may include future supervisory responsibilities).
- Experience: preferred experience in homelessness services, housing, public health, or other human services sectors.
Requirements
- At least 7 years of relevant professional experience in program evaluation or research, including 3+ years in a leadership or management role.
- Deep experience in both quantitative and qualitative research methods
- Ability to discern appropriate research and data analysis frameworks
- Extensive experience overseeing the full life cycle of primary research and/or evaluation activities (study design, data collection, analysis, reporting)
- Skilled in translating data into insights through reports, dashboards, and presentations for diverse audiences
- Experience working with individuals with lived experience of homelessness or those who hold other marginalized identities
- Experience designing and leading inclusive engagement efforts such as focus groups, advisory boards, interviews, or surveys
- Strong understanding of equitable evaluation practices
- Demonstrated ability to lead cross-functional initiatives and collaborate with internal and external stakeholders
- Proven track record of supervising and mentoring staff
- Strong project management skills with ability to manage multiple projects and deadlines simultaneously
- Familiarity with implementation science principles and/or continuous quality improvement strategies
